The following office-based positions are currently available at Doctors Without Borders/Médecins Sans Frontières (MSF). To learn how we collect and use your information, please read our privacy policy.

Development Officer, Foundations

Department:                      Development

Type:                                     Full-time; Exempt

Purpose of the Job:

Under the general direction of the Director of Foundations, the Development Officer for Foundations identifies, develops, manages, and grows strategic relationships with foundation donors.  This includes developing proposals and funding relationships around priority MSF activities and initiatives, and coordinating closely with appropriate MSF personnel (within MSF-USA, MSF headquarters in Europe, and the field) to identify and secure appropriate funding.

Essential Functions and Responsibilities:

Builds strategies for current and prospective donor cultivation and solicitation in collaboration with Director of Foundations and Foundations Team.

Under the guidance of the Director of Foundations, conducts prospect research to identify new prospects and deepen knowledge of current portfolio.

Manages existing foundation relationships, initiates new ones, and re-engages lapsed donors.  Responsibilities include building appropriate strategies and creating the tools needed to initiate and cultivate these relationships including prospect research, and crafting opportunities for restricted and multi-year giving. 

Manages a portfolio comprising 150+ foundation donors utilizing effective and appropriate stewardship techniques: phone calls, mailings (including various forms of written communication) and meetings, documenting all contacts and next steps with donors.

In coordination with members of the Foundations team, works with other departments: program, communications, finance, and MSF offices overseas, when appropriate, to garner materials and information needed for the development of proposals and reports to donors.

Relays accurate and appropriate information about our general mission and specific projects to donors in person, in writing, over the phone, and in person. 

Initiates, prepares for, and participates in donor meetings.  As appropriate, includes the Executive Director, Dev. team members, aid workers, and other key staff.  Travels within the US for meetings.

Develops, revises, submits and processes proposals, end of year solicitations, renewal requests and reports including budget and financial reports for final review by Manager.

In coordination with F&C team, plans and implements special events for foundation donors.

Ensures that all routine foundation and corporation information requests are fulfilled.

Collaborates with corporate fundraising and major gift officers on areas of overlap such as corporate foundations, donor advised funds, events, and other areas of cultivation and solicitation as appropriate.

Responsible for staying abreast of MSF and international news and for building a general overall knowledge of the organization, including regularly reading general MSF publications and attending office presentations and meetings, in order to understand and explain MSF programs and financial information.

Contributes to the development of the Foundations annual plan, designed to meet priority funding needs and to effectively communicate about MSF field activities and advocacy efforts, and that meet the needs, objectives, and policies of MSF.

Works with Foundations Associate to represent Foundation needs to Fundraising Systems Team to continue to improve departmental systems to track donor information and history and maintain quality control.

Conducts routine data entry/review/analysis using donor database, keeping database current and accurate.

Contributes to documenting the business policies and procedures followed by the foundation team and maintaining them updated

Qualifications:

  • 5 years development experience, preferably in Foundations/Corporations, Major Gifts, or with Multilateral/Bilateral funders, plus Bachelor’s degree, or equivalent combination of education and experience.
  • Ideally prospect research experience and knowledge of prospect research tools
  • Excellent oral and written communication skills.
  • Excellent interpersonal, presentation, and negotiation skills.
  • Knowledge of international affairs and humanitarian issues.
  • Experience in all aspects of donor cultivation (research, writing, follow-up, and stewardship)
  • Proven skills in working productively with donors, foundation staff, and/or board members.
  • Ability to analyze and synthesize complex and sensitive material and use it to develop proposals and reports, and to present appropriate, well-informed messages to donors.
  • Ability to write a range of correspondence from formal business letters to warm thank you notes.
  • Ability to handle a large volume of work under pressure and with deadlines.
  • Excellent time management and organizational skills.
  • Keen attention to detail with ability to track multiple projects at one time.
  • Ability to work with a minimum of supervision.
  • Excellent judgment and diplomacy.
  • Facility with spreadsheets, budgets and forecasting.
  • Strong computer literacy, including ability to use Word , Excel and fundraising databases, and to conduct online research.
  • Familiarity with and commitment to the work of MSF
  • French skills preferred. Spanish a plus.

How to Apply

To apply, send letter of interest/cover letter and resume to: employment.msfusa@newyork.msf.org, ATTN: Development Officer for Foundations before June 30th, 2017. Any applications submitted without letter of interest/cover letter will not be considered.

Salary - Low to High 70s (USD). Comprehensive benefits provided. Generous paid time off. A friendly, supportive environment with growth potential.

No calls please.

Human Resources Information Systems (HRIS) Project Manager

Department: Systems

Type: Full-time; Exempt

WHO WE ARE: The Systems Department in the U.S. office of Doctors Without Borders/ Médecins Sans Frontières (MSF) acts like the organization's central nervous system, providing the vital information infrastructure to ensure the smooth functioning of all its operations. The Systems Department is responsible for building, configuring and maintaining the technical architecture, both physical and virtual, which ensures MSF can achieve the ambitions of its mission.

This position is a project-based opportunity to work on a key strategic initiative of the Systems Department and to support MSF's most vital global HRIS project, Symphony.  Working on the Systems team requires above all agility, flexibility and a willingness to respond to the shifting priorities of a world-renowned emergency medical relief organization.  

From a staffing perspective, Systems Department initiatives are designed to scale up rapidly depending on the changing needs of the organization. Similarly, the project will scale down quickly if it fails to deliver value or if MSF-USA's funding situation dramatically changes. Contracts for project-based employment at MSF-USA are generally six months in length and include all standard benefits of full-time employment. Contracts are often renewed if the skills of the position are required for subsequent project phases, but no guarantees for future employment are made beyond the six-month intervals of the project-based employment contracts.

MSF-USA is a diverse group of people working together towards MSF's common mission. We welcome candidates who bring a wide variety of backgrounds and experiences to their work at MSF-USA.

WHO YOU ARE:  For this position it is most important that you are:

  • Committed to meticulous oversight of project planning and execution
  • Experienced in implementation of human resource information technologies which support recruitment, onboarding, payroll, project staffing and performance management
  • Knowledgeable in SAP Human Capital Management technologies

Purpose of the Job

The HRIS Project Manager’s focus is Symphony, MSF’s global HRIS project, and specifically how the Symphony project’s SAP application is rolled out in the US office and connects to related systems. Symphony aims to harmonize HR processes between MSF offices worldwide, especially those related to the recruitment and placement of our international staff who work in more than 60 countries around the world. The SAP system which has been designed includes ESS and MSS, recruitment and pool management functions. The new SAP application is ready for roll-out, and MSF USA will be conducting the pilot.

The HRIS Project Manager ensures successful planning, initiation, execution and completion of local Symphony project activities. S/he plays an important role in transforming and streamlining processes, and implementing technology to support new ways of working. Provides ongoing mentoring on continuous improvement to systems and business processes. Responsibilities will include working cross functionally, across departments and collaborating with different teams to ensure Symphony SAP HCM, ADP and other HR systems are effectively deployed.

Essential Functions and Responsibilities  

Project Management (100%)

  • Coordinate all local activities relating to the pilot for the Symphony project, ensuring collaboration and communication with all stakeholders in MSF USA
  • Oversee data migration from legacy systems to Symphony SAP and establish data exchange routines with related HR information management technologies, including ADP
  • Provide key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required)
  • Ensure all end users are properly trained to use Symphony SAP databaseLead the exchange of ideas and information within and outside the departments to ensure best practices and lessons learned from the pilot implementation are shared throughout the organization
  • Collaborate with Field and Domestic Human Resources teams and stakeholders across the organization in the deployment, upgrades, testing, and support for SAP HCM and other human resources systems.
  • Recommend and implement process improvements to harmonize, standardize and streamline HR processes to provide efficiencies through automation and optimize the use of the HR systems.
  • Identify and analyze business needs and provide direction and support to internal team members and subject matter experts in US office
  • Determine resources required to meet the project goals and objectives for multiple simultaneous projects
  • Provide HR functional expertise in the interfaces of new HR applications such as performance management, benefits, recruitment, payroll, etc.
  • Provide general system support, including configuration, regular maintenance, troubleshooting, data validation, process testing and delivery of system training by partnering with Symphony project team members
  • Work closely with vendors and system experts to maintain system functionality and accuracy.
  • Coordinate project schedules  and activities with Systems team Iteration Manager and Business Analyst(s) responsible for IT operations
  • Prepare and deliver HRIS related internal communications.
  • Research best in class practices, act as a technical and process consultant, recommend improvements and collaborate with the HR leadership at MSF-USA to identify opportunities.
  • Ensure 100% adherence to all MSF-USA policies and procedures, especially as they relate to information security protocols and the protection of sensitive information

Supervisory Responsibilities

  • Project managers within the Systems team may directly supervise full-time project staff who are committed resources for the PM's projects.
  • Supervision of volunteers, temporary staff, consultants and/or vendors may also be required depending on the project activities in flight.

Fiscal Responsibility

  • The project manager is accountable for the transparent and meticulously documented project-related budget and operational expense activities.
  • Project manager provides routine and ad hoc budget vs. actuals reports to management and stakeholders before, during and after each phase of project execution.

Extent of Public Contact

The HRIS Project Manager will have frequent contact with people outside the organization, including vendors, consultants, volunteers, donor advisory boards and members of the general public.  

Physical Demands

This position requires remaining productive and focused within the context of a moderately noisy office with many interruptions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications

  • Bachelor’s degree or technical equivalent. Master’s degree is preferred.5+ years of previous experience in HRIS systems and project management
  • Minimum 2 years of experience in SAP HCM modules implementation, execution and system administration including security and custom reports.
  • Demonstrated project management skills and the ability to manage multiple high-priority assignments simultaneously while meeting deadlines and quality standards.
  • PMI/PMP certification a plus. Experience working on Agile teams a strong plus.
  • Advanced level of skill in Microsoft Excel and PowerPoint for analysis and presentation of data.
  • Superior organizational, time management and follow up skills.
  • Strong data analysis, interpretation and problem-solving skills.
  • Strong systems analysis capability, including familiarity with Visio and other workflow diagramming tools
  • Proven ability to work with highly confidential material.
  • Proven ability to multi-task and prioritize.
  • Solid foundation in HR compliance and proven ability to translate into working HR policy/practice.
  • Excellent written and verbal communication skills, including the ability to explain data and findings to a non-technical audience.
  • Demonstrated ability to contribute in a team environment.
  • This position will require significant interaction with MSF's Europe-based Symphony project team. Must be willing and able to work a flexible schedule as needed to accommodate varying time zones and available to travel 10-15% of the time.

Strongly Preferred

  • Experience in the NGO sector and specifically with technologies supporting recruitment and staffing for medical humanitarian aid projects

How to Apply

To apply, send cover letter and resume employment.msfusa@newyork.msf.org, ATTN:  HRIS Project Manager by June 30, 2017. Submissions without cover letter will not be reviewed.

Starting salary high 80’s to low 90’s (commensurate with experience). Excellent benefits. A friendly, supportive environment with growth potential. 

Infection Control Specialist/Infection Preventionist

Department: Medical Unit

Type:  Full-time, Exempt

Reports to: Deputy Medical Director

Supervises: N/A

I.        Introduction:

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international non-profit humanitarian organization whose mission is to provide aid to people threatened by violence, neglect, or catastrophe, primarily due to armed conflict, epidemics, malnutrition, exclusion from health care, or natural disasters. We provide independent, impartial assistance to those most in need and we also speak out publicly to bring attention to neglected crises, challenge inadequacies or abuse of the aid system, and advocate for improved medical treatments and protocols.  MSF currently operates activities in 35 countries with a wide spectrum of programs. The Medical Project Unit in MSF New York is part of the Medical Department of Operational Center – Paris (OCP) and provides technical support for: Tropical Medicine, Infectious Diseases (including antimicrobial resistance (AMR), medical quality, and medical article writing and publication.

II.      Purpose of the Job:

MSF and in particular OCP, is committed to providing hospital-based secondary and tertiary care to those ill and injured across the range of the organization’s mission contexts.  Surgical programs are a major component of our hospital activity, and MSF OCP leads the MSF movement in the number of surgical acts performed annually.  In our projects in Africa, the Middle East, and the Caribbean, MSF perform life- and function-saving surgery for war- and accident-trauma, including those with open and closed fractures, full-thickness burns, and thoraco-abdominal injuries.

Infections of soft-tissue, bone, and bloodstream acquired either prior to hospitalization or in-hospital are a major challenge to the successful outcome for these patients, particularly considering the global problem of anti-microbial resistance. Indeed, as microbiologic and epidemiologic data accrues for MSF and others, it is increasingly clear that drug resistant bacterial infections pose as much a threat in resource-poor settings as they do in more affluent societies.  In recognition, MSF has made antibiotic resistance (ABR) a focus of operations, policy, and advocacy.  The MSF OCP medical department has created a multi-disciplinary team to address ABR in its operations, including an infectious disease specialist and a microbiologist.  In 2015, MSF OCP finalized its ABR roadmap (a model for MSF as a whole) which focuses on 3 pillars: antibiotic stewardship, infection control, and the microbiologic identification of the etiology and drug-resistance patterns of the principle life-threatening infections encountered in our patient populations.  In 2017, the ABR team will be based primarily in New York and an Infection Control Specialist (this role) will be added to provide expert support.

III.    Essential Functions and Responsibilities

  • Within the ABR OCP roadmap goals, the infection control specialist will establish a framework for the policies and procedures of hospital-based infection prevention and control (IPC), focusing initially on hospital care.
  • The incumbent will be responsible for issues relating to IPC, including sterilization (quality of materials used by MSF, definition of standards, procedures and implementation) and the selection, procurement and use of material for it (hygiene and sterilization products, medical equipment)
  • In collaboration with other medical department referents: review and update current MSF OCP IPC policies and recommended practices, adapted to the context and specific activities of our hospital-based projects. This will include: minimum standards required of all hospital structures, which may include everything from ward layout, cohorting of patients, wound care practices, hand hygiene, barrier practices, hospital environment sources of pathogenic bacteria, etc. 
  • Mapping of IPC in our projects and evaluation of IPC needs
  • Make regular field visits to implement and evaluate performance of hospital infection control activities, sterilization and hygiene practices including working with hospital managers and Operations to evaluate isolation/contact precautions capacity in existing and planned hospital structures that have microbiology capacity for IPC of patients with MDR pathogens.
  • Work with surgeons, infectious disease specialist, the pharma team and others to develop standard case definition for hospital-acquired tissue infections. 
  • Work with the medical department ABR team to define the roles and responsibilities and training needs of personnel to establish, monitor, and reinforce basic infection control practices appropriate for all MSF OCP hospital structures as well as in specialized hospitals, contribute to the description and function of a multi-disciplinary hospital “ABR team” that coordinates and collaborates on microbiologic identification of antibiotic resistant organisms and antibiotic stewardship personnel to promote appropriate use of antibiotics.  In addition, contribute to training materials for infection and ABR control adapted to OCP hospital levels and activities.  
  •  Briefings and debriefings of expatriates going and coming from relevant missions
  • Respond to field queries about questions on hygiene sterilization, IPC including identification and control of hospital outbreaks of ABR.
  • Participation in the activities of the medical department:

Preparation of the annual plan,

Participation in training,

Support to the HR department for the validation of CVs, volunteer   placements in its area of ​​competence

  • Contribute to formulation of operational research questions relevant to IPC, including systematic review of nosocomial infections in resource-limited settings.
  • Collaborate with IPC-relevant partners, both within MSF including intersectionally and external to MSF regarding IPC in resource-limited settings (implementation, monitoring, evaluation).  In relationship with MSF-USA:
  • Collaborate with the different departments in the NY office (programs, communications, fundraising, field HR, Access Campaign)
  • Participate in different MSF-USA activities: general assembly, info days, roundtables and webinars.
  • Represent MSF at different conferences, meetings with academia and other NGOs.

VI.   Qualifications:

Required:

  • Medical Doctor, RB, BSN or advanced degree, with formal Infection Control training At least two years’ experience as an Infection Preventionist in an acute care setting or equivalent combination of education and experience.
  • Knowledge of infection prevention control practices and processes.
  • Previous work in or knowledge of the developing country context and understanding of its challenges
  • Ability to work as a team member and interact with broad spectrum of healthcare personnel.
  • Excellent written and verbal communication skills.
  • Strong computer and data entry skills, especially in Microsoft Word, PowerPoint, and Excel.
  •  Skilled in organizational behavior and group dynamics.
  • Independent, able to write clearly and succinctly, ready to collaborate as a team.
  • English language fluency required;
  • Ability to travel, spending up to 30-40% time in Paris operational center headquarters and field visits.

Preferred:

  • Experience working in the field with MSF or a similar humanitarian organization.
  • French and/or Arabic language fluency.
  • Certification in Infection Control or similar

To Apply:

Send letter of interest and CV to: Employment.msfusa@newyork.msf.org, Attn: Infection Control Specialist/Infection Preventionist by June 23, 2017.

Salary conditions:

  • Salary based on qualifications:
    • Nurse Profile: Mid 90’s to low 100’s USD/year gross
    • MD Profile: High 100’s to mid 110’s USD/year gross
  • Medical coverage taken in charge by MSF.
  • Administrative costs, procedures for your visa and the return ticket covered by MSF, if applicable.

Relocation support will be provided, if applicable.

To learn more, visit our Web site: www.doctorswithoutborders.org

 

No calls please.

Temporary Administrative Assistant

Temporary Administrative Assistant

Department:                      Executive

Type:                                     Part-time, Non-Exempt, 6 months (with possibility of extension)

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international medical humanitarian organization that delivers emergency aid in over 60 countries to people whose survival is threatened by violence, neglect, or catastrophe, primarily due to armed conflict, epidemics, malnutrition, exclusion from health care, or natural disasters.

The New York office of MSF is seeking a part-time Administrative Assistant for the Executive Department to provide support to Executive staff and the Board of Directors.

Who you are: For this position is it important that you are:

  • Available to work flexible hours between 8am-6pm from Monday to Friday

Position responsibilities:

  • Arranges travel and accommodation for Executive Department staff and Board of Directors adhering to MSF travel guidelines (including domestic and international flights, hotel, ground transportation, and visa applications).
  • Provides support on finance related tasks for the Executive Department. Assists in processing credit card reports and other administrative tasks relating to financial tracking.
  • Provides other administrative support as needed under the supervision of the Board and Executive Liaison Officer and in coordination with the Executive Intern, such as booking phone lines, conference rooms, etc. for meetings and conference calls.  Coordinate logistics for in-person Board meetings.
  • Organize and maintain institutional documents pertaining to the Board on the MSF movement-wide intranet.
  • Provide additional admin support to the Executive Director and Board and Executive Liaison Officer, such as maintaining the ED calendar, scheduling meetings, arranging signatures, organizing files, and answering phone calls.

Qualifications:

  • Bachelor’s degree or equivalent combination of education and experience
  • Proven administrative or assistant experience
  • Ability to prioritize ongoing vs. immediate needs appropriately
  • Flexibility and ability to exercise good judgment and discretion
  • Proven time management and exceptional organizational skills
  • Ability to work both with a team and independently to handle a large volume of work
  • Strong interpersonal, written and oral communication skills
  • Proficiency in Microsoft Office (Word, Excel, etc.) and databases; knowledge of SharePoint preferred
  • Experience in book keeping and accountancy preferred
  • Fluent written and spoken English
  • Genuine interest of in humanitarian work and international current events
  • Commitment to MSF’s humanitarian principles

Starting wages: $26-27 per hour, plus excellent opportunities for professional growth and development.

For more information please visit our website:  www.doctorswithoutborders.org

To apply, send cover letter and resume by Friday, July 21, 2017 to:  employment.msfusa@newyork.msf.org, ATTN:  Administrative Assistant Search.  Submissions without cover letter will not be reviewed.

As this is a part-time position, all applicants are encouraged to state their availability within their cover letter for consideration.

Applications for this position will be reviewed on a rolling basis prior to the final deadline. The targeted start date for this position is Monday, August 28, 2017.  

If applicant is not based in New York, please indicate in cover letter ability to relocate.  Note that no relocation assistance or immigration assistance can be provided. 

No calls please.