The following office-based positions are currently available at Doctors Without Borders/Médecins Sans Frontières (MSF). To learn how we collect and use your information, please read our privacy policy.

Development Officer, Corporate Relations and International Coordination

Department: Development

Type: Full-time; Exempt

The mission of Doctors Without Borders/Médecins Sans Frontières (MSF) is to provide impartial medical relief to the victims of war, disease, and natural or man-made disaster, without regard to race, religion, or political affiliation.

Role
You will join a dynamic team that is responsible for raising and managing a portfolio of over 900 donors valued at $20+ million. You will be responsible for managing your own portfolio of corporate donors and coordinating MSF efforts to maximize international partnership opportunities. Daily functions will include: regular communication with and stewardship of corporate contacts, developing proposals and reports. In addition, you will manage the communications, best practices sharing, procedures and administration within the international corporate working group, and collaborating with international peers to maximize opportunities across overlapping corporate donors. You will report to the Director of Corporate Relations and be part of the mighty MSF-USA development team.

Responsibilities

  • Manage all aspects of cultivation and stewardship of a select portfolio of corporate donors;
  • Develop proposals and reports for corporate and employee support;
  • Lead development of a global partnership analysis and strategic framework appropriate for MSF in collaboration with international peers;
  • Lead an international sub-committee focused on global partnerships and specific companies where there is overlap in different MSF sections to maximize efficiencies and identify new opportunities;
  • Coordinate the international corporate working group and ensure the pertinent information sharing related to global partnerships;
  • Oversee the process of revision and collaboration on the implementation of international partnership procedures;
  • Conduct routine donor data entry and analyses;
  • Communicate and track relationship activities in development database;
  • Participate in various donor engagement activities, events and meetings;
  • Engage in networking opportunities to garner introductions to new prospects;
  • Collaborate on development of content and materials with members of Foundations team and other MSF departments;
  •  Initiate and participate in donor meetings which may include, when appropriate, Executive Director, other development team members, MSF aid workers, and key staff; 
  • Collaborate with other departments on areas of overlap such as events, employee matching gift campaigns, donor advised funds, as appropriate;
  • Build knowledge of MSF and international news and regularly attend organizational meetings and internal programs from the field;
  • Participate in development of annual plans and strategies to meet MSF priority funding needs aligned with organizational objectives and policies.

Job Qualifications

Minimum Qualifications

  • Minimum five years successful fundraising experience, including global corporate partnerships, preferably with US corporations. Including proven track record with all aspects of donor cultivation (research, grant writing, follow-up, and stewardship);
  • Bachelor’s degree or international equivalent;
  • Excellent oral and written English language communication skills to be able to share complex and controversial information to a variety of recipients;
  • Excellent interpersonal, presentation, and negotiation skills;
  • Interest and commitment to the work of MSF and knowledge of international affairs and humanitarian issues;
  • Ability to handle a large volume of work under pressure and with deadlines while maintaining sense of humor and keen attention to detail;
  • Excellent time management and organizational skills;
  • Enthusiastic team player with the ability to work independently;
  • Excellent judgment and diplomacy; and• Strong proficiency in MS Office Suite, including Word, Excel and Powerpoint and database software(s) such as Salesforce or Raiser's Edge.

Preferred Qualifications

  • Marketing skills;
  • Project management skills; and
  • French skills preferred, Spanish a plus.

To apply

Please submit all applications including cover letter and resume to: employment.msfusa@newyork.msf.org, Subject: Development Officer, Corporate Relations and International Coordination before August 11, 2017. Submissions without cover letters will not be reviewed.Salary – low to high 70’s, salary commensurate with experience. Great benefits and generous paid time off. A friendly, supportive environment with growth potential. EOE.

Seasonal Donor Services Representative

Seasonal Donor Services Representative

(September – February)

The NY office of MSF-USA is seeking a seasonal Donor Services Representative to respond to donor inquiries, and provide the highest quality service in response to donor calls and correspondence during our busiest time of year.

Position responsibilities:

·         Answers prospective and current donor questions on the telephone and by e-mail regarding MSF activities and programs, contribution options and guidelines.

·         Assists donors with donations and receipting and with issues that cannot be handled by MSF’s inbound call center.

·         Regularly reviews and updates the donor database with relevant donor codes and notes.

·         Provides administrative support for major gifts and foundations and corporations fundraising units.

·         Provides input on the development of donor service communications materials including letters, email, and telephone scripts.

·         Provides support for donor account data hygiene projects.

Qualifications:

·         Minimum two years’ administrative experience, preferably in a customer service and/or non-profit environment, plus B.A., or equivalent combination of education and experience.

·         Strong interpersonal and written and oral communications skills.

·         Proven administrative skills including keen attention to detail with ability to track multiple projects at one time.

·         Strong computer literacy, including ability to use word processing, spreadsheet and database software, to search the internet for research purposes and to learn new Windows-based programs.

·         Prior experience with Revolution Online, Raisers Edge or other donor database a plus.

·         Residence in or willingness to relocate to NYC metro area (no relocation package provided).

·         US work authorization.

Rate of pay:  $15 - $18 / per hour, commensurate with experience, for a 35-hour work week.  Opportunity for additional work hours, especially during the height of the busy year-end season.   Hours 35-40 pay at same base rate; hours worked over 40 pay at time and a half.  Prospective candidate is eligible for some benefits based on nature of position.

Send cover letter and resume to:  employment.msfusa@newyork.msf.org, Attn.:  Seasonal Donor Services Representative Search.

Candidates are encouraged to apply by August 11, 2017.

Temporary Grants Officer

Temporary Grants Officer (2 months)

Department: Finance

Type: Temporary Full-time Exempt for 2 Months

Please note for this role MSF experience, either field or headquarters, is required.

MSF-USA provides over $300 million in funding annually to the larger MSF movement, through grants to the Operational Centers for medical humanitarian programs, and to the International Office, Access Campaign and the Drugs for Neglected Diseases initiative. The Grants Officer oversees all financial, compliance, programmatic and information management responsibilities relevant to the MSF-USA grant making process.

We are recruiting a temporary Grants Officer to manage these duties while the current Grants Manager is on maternity leave. Are you interested in learning more about MSF governance and structures, from US to international level? Would you like to get a unique vantage point on the operational policies at all 5 MSF Operational Centers? Do you have an equal knack for numbers and for narratives? Are you curious about how MSF funding works? Are you fluent in MSF acronyms? Do you have MSF field or headquarters experience? If so, we encourage you to apply.

Job Description

Coordination with the different Operational Centers (OCs) and the International Office (IO); preparing and reviewing all relevant information to present grants to the Program Committee and Board; performing all necessary due diligence, grant approval and disbursement planning; as well as all other aspects of the administration of MSF-USA private grants.

S/he ensures that the MSF-USA grant making process complies with US legal requirements and accountancy principles.

S/he critically reviews, follows up and monitors the operational plan and the execution of operational policies of the OCs and other MSF initiatives. S/he serves as the internal focal point for relevant operational strategies, plans and activities, and proactively and reactively directs information to internal stakeholders.

S/he ensures that all donor restrictions (whether time or purpose restrictions) are identified, properly recorded and finally met.

Though the Grants Officer is placed in the Finance department, s/he coordinates the flow of information regarding grants among the Program Committee, the Development Department, the Operational Support Department and the 5 Operational Centers of MSF as well as the MSF International Office.

The ideal candidate for this role will be:

·         familiar with the basics of MSF movement structure and programs, and willing to learn more

·         a diplomatic team player, comfortable working across departments and MSF sections

·         adept at fact-finding across many sources of information

·         skilled at synthesizing and managing data and information from multiple sources and formats

·         confident with presenting complex information to diverse stakeholders, ranging from the MSF-USA Board of Directors and fundraising managers to auditors and financial managers, verbally and in writing

·         interested in learning about, and staying well-informed on, the details of MSF field activities

·         willing to contribute to planned grants management system improvements

·         meticulous about document management and sharing rules

·         proficient with Excel and familiar with the basics of database administration

·         able to manage and prioritize diverse responsibilities while maintaining flexibility to respond to unanticipated tasks

·         willing to assist with relevant tasks that aren’t in a standard job description

·         experienced with a minimum of 3-5 years directly related experience, plus Bachelor's degree (B. A.), or equivalent combination of education and experience, is required. Candidates must be fluent in written and oral English, and have strong computer literacy, including ability to use word processing and spreadsheet and database software and to search the internet for research purposes.

Preferred competencies and knowledge include:

·         Knowledge of legal and regulatory issues relevant to US nonprofit organizations

·         Knowledge of MSF fundraising policies

·         French and/or Spanish language skills

·         Experience with creating and managing budgets

To Apply:

Send letter of interest/cover letter and CV to:  Employment.msfusa@newyork.msf.org, Attn: Temporary Grants Officer Search. Any application submitted without letter of interest/cover letter will not be considered.

Salary - Low to Mid 70s (USD). Comprehensive benefits provided. Generous paid time off. A friendly, supportive environment.

Please submit applications by:  August 4, 2017. Please note that the desired start date and end-date for this position is August 28th to October 27th, 2017.  Please email employment.msfusa@newyork.msf.org if you have any questions about this position.