The Field Human Resources Department (Field HR) is responsible for the recruitment, selection, placement, and retention of qualified and well-suited field staff to meet the growing needs of MSF’s field operations.
The Field HR Department also comprises the People Management Unit (PMU) and Psychosocial Care Unit (PSCU). The PMU conducts training and other programs to develop management skills for field staff, current programs include Field Management Trainings and mentoring and coaching programs. The PSCU provides psychosocial support for all MSF-USA field workers before, during and after field assignments, and provides direct field support on the request of the Operational Centers.
In addition, the MSF-USA Field HR department has a key role to play in the Operational Center Paris partnership and is responsible for delivering key projects and supporting priorities identified in the OCP strategic plan.
Purpose of the Job
The Director of Field Human Resources (FHR) plays a critical role within MSF-USA. Reporting to the Executive Director, the Director of FHR is responsible, in close collaboration with the Directors of the respective areas, for the development and implementation of MSF-USA’s Human Resources Vision and for defining and delivering on the People’s related Orientations of MSF USA’s Strategic Plan.
The Director of FHR is MSF-USA’s main interlocutor on International Human Resources issues within the MSF Movement and other external counterparts and will actively contribute to and advocate for excellence in the management of MSF-USA field workers and optimizing their contribution to MSF’s Social Mission.
Under the general direction of the Executive Director, the Field HR Director develops the strategy for the Field HR Department and coordinates, directs and monitors activities to ensure fulfillment of that strategy.
As a member of the Management Team, participates in developing collective decisions, setting priorities for MSF-USA given resource constraints, approving internal policies and making collective recommendations to the Board of Directors. The Field HR Director is also co-responsible, with the Domestic HR Director, for providing consistency and/ or alignment in approach, policies and practices for all MSF USA employees.
The Director of Field HR is a member of the OCP HR Director group and is jointly responsible for the implementation of the OCP strategic plan, including delivery of projects delegated to MSF-USA.
The Field HR Director represents MSF-USA at the international movement level on HR topics and supports the movement in delivering on international HR initiatives.
Direction of Field HR Department
- Develops and implements the strategic and annual plans for the recruitment, placement and retention of USA based field workers.
- Ensures MSF-USA responds to HR operational needs and leverages the US labor market to support these needs
- Ensures quality of recruitment and placement activities, including consistency with movement policies and standards and compliance with US legal requirements
- Directly supervises the Deputy Director of Field HR, PMU Manager and PSCU Specialist, indirectly oversees the work of the other fourteen permanent members of staff as well as temporary staff members and volunteers
- Develops and monitors the Field HR budget
- Ensures proper management of reports of abuse, harassment or other behavior problems impacting MSF USA field workers
- In collaboration with Operational Centers, ensures proper management and support of MSF USA field workers ensuring health and safety standards are adhered to
- Oversees and supports the implementation of PMU activities and initiatives ensuing alignment with OCP strategic goals and management values
- Oversees the Psychosocial Care Unit, ensuring field workers are supported through preparation and return from assignments throughout their field careers
Member of MSF-USA Management Team
- Participates in developing and carrying out organization-wide goals and objectives, formulating and administering organizational policies, and in making decisions with an organization-wide impact as a member of the MSF-USA Management Team
- Confers with Executive Director and other Management Team members, to review achievements of the Field HR department and discuss required changes in goals or objectives if needed
- Through the Management Team and/or participation in cross-departmental work groups directs communication and collaboration with other departments, and integrates the activities of the Field HR with other departments and their needs.
- Works towards stronger collaboration and integration of all MSF-USA employees, both HQ and Field Workers to provide more consistency in policies, practices and approach
- Updates the board on key initiatives of the Field HR Department, acts as the primary liaison for the HR committee.
Member of OCP HR Director Group and HR representative to the movement
- Co-responsible for the development and delivery of the HR related components of the OCP strategic plan, including oversight and implementation of delegated projects within the plan
o Current examples of HR projects lead by MSF-USA include the core PMU activities, a skill development program for National Staff in South Sudan and an initiative to improve People Analytics for OCP
- Represents MSF-USA to the OCP Group Committee on HR topics
- Engages with the international MSF movement and keeps abreast of key HR topics and initiatives, ensuring the involvement and representing the interests of MSF-USA
- Attends annual meeting of international HR Directors and facilitates communication and collaboration throughout the year with other MSF HR departments
- Implements projects for the international movement, as an example MSF-USA is the pilot of the international database project, ‘Symphony’
Minimum 2 years field experience at MSF or equivalent global humanitarian organization.
Minimum 10 years demonstrated experience in managing large, delocalized teams, ideally in an International Humanitarian Organization, plus Master’s Degree, or equivalent combination of education and experience. HR Management experience is a plus.
Genuine interest in and commitment to the humanitarian principles of MSF.
Proven ability to contribute to the development and implementation of strategic orientations.
Excellent interpersonal skills and prior experience resolving employee relations issues.
Demonstrated ability to effectively lead and manage staff.
Excellent communication skills in English (written and oral)
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, staff, and the general public.
Ability to handle a large volume of work and to work under a great deal of pressure.
Excellent judgment and diplomacy.
Strong computer literacy, including ability to use word processing and spread-sheet and database software and to search the internet for research purposes.
Outstanding proven time management and organizational skills; Ability to prioritize ongoing vs. immediate needs appropriately
Ability to travel within the United States and to Europe, and to serve on the field for several weeks at a time, as needed.
French language skills
Good knowledge of US context, including US employment laws and regulations
Starting salary mid 140s – low 150s (commensurate with experience)
Desired Hiring Date
Approximate start date in office mid June 2018
Working Time %
How to Apply
To apply, send cover letter and resume to: Employment.email@example.com, Attn: “Director of Field Human Resources”
No phone calls and emails please. Applications without cover letter will be disregarded.
Application Deadline: March 26, 2018