Doctors Without Borders/Médecins Sans Frontières (MSF) has exciting opportunities in our New York office for individuals who are passionate and dedicated to our mission of providing emergency medical aid to people affected by conflict, epidemics, disasters, or exclusion from health care.

To apply for a position, please email your resume and cover letter to employment.msfusa@newyork.msf.org.

Data Entry Assistant (Temporary Full Time)

Department

The Program Department keeps a pulse on medical and humanitarian challenges around the world, as well as on MSF field programs and support the advocacy unit activities.

Project

The New York office of MSF is seeking a temporary Full-Time Data Entry Assistant to support the Program Department with a Contact Relationship Management (CRM) data validation.

Candidates should be experienced at using CRM database systems, highly organized with keen attention to detail.

Tasks

·         Verify that all contacts migrated to the new CRM database have been migrated correctly

·         Update contact profiles as needed

·         Research contacts using the internet and internal MSF resources to verify information is correct and up-to-date

Requirements

·   Minimum 2 years relevant administrative work experience, plus a Bachelor’s Degree, or equivalent combination of training and experience

·         Experience using CRM database management systems is highly desirable

·         Data entry experience, including ability to use word processing and spreadsheet software and to search the internet and additional MSF resources

·         Ability to exercise good judgement

·         Proven discretion with handling sensitive data

·         Ability to multitask and adapt to changing needs

·         Excellent interpersonal and communications skills

·         Ability to work independently

·         Commitment to MSF’s mission and/or prior MSF experience is highly desirable

Type

HQ

Contract Type

Fixed Term Contract

Additional Information

Rate of pay: $15 per hour, commensurate with experience, for a 35-hour work week. Friendly and supportive work environment. Prospective candidate is eligible for some benefits based on nature of position.

Desired Hiring Date

3 January 2018

Working Time %

100,00

How to Apply

To apply, send letter of interest/cover letter and resume to: employment.msfusa@newyork.msf.org, ATTN: Program Data Entry Assistant position.

Submissions without cover letter will not be reviewed. No phone calls please.

Application Deadline: December 15, 2017.                               

 

Epidemiologist (Fever Diagnostic Program) (part-time consultancy)

Department

MSF currently operates activities in 35 countries with a wide spectrum of programs. The Medical Project Unit in MSF New York is part of the Medical Department of Operational Center – Paris (OCP) and provides technical support for: Tropical Medicine, Infectious Diseases (including antimicrobial resistance (AMR), medical quality, and medical article writing and publication. 

The New York Medical Unit, which is part of the Medical Department of MSF-Operational Center Paris (“MSF OCP”), is seeking an Epidemiologist. He/she will support the project team leading a program to improve diagnosis and management of febrile illness in MSF settings. The project team, led by the program manager, also includes a diagnostics advisor and a medical advisor and will coordinate target product profile development, research studies, market analysis, and intellectual property studies as MSF explores potential new diagnostic tools to manage patients presenting with fever.

 

Project

The epidemiologist will support the team in reviewing studies relevant to the project and coordinate epidemiological input for a defined process of prioritizing fever causing pathogens, currently undertaken by FIND and MSF. The epidemiologist will be supported by the MFD Medical and Laboratory Advisors who are under the responsibility of the MFD Project Manager and will work closely with partners at FIND leading the overall prioritization process. The entire program is overseen by the Deputy Medical Director in New York, who is a member of the senior management of the medical department of MSF OCP, under the direction of the Medical Director.

 

Tasks

Main responsibilities:

·  Analysis of planned and ongoing febrile illness etiology studies and reviews to identify relevance to MSF, timelines and potential gaps (e.g. rural settings, neglected groups);

·  Review of published febrile illness etiology studies to identify useful data to contribute to pathogen prioritization of the intended use case of the severe febrile illness diagnostic test.

·  Evaluate the strength and quality of data using predefined criteria to provide transparency with regards to data needs

·  Highlight studies focused on neglected groups (e.g. HIV positive, pregnant women, peds), or settings often neglected in studies (e.g. rural areas), with relevance to the pathogen prioritization process, to to define sub-groups; and

·  Coordinate MSF epidemiological input on a process to prioritize fever causing pathogens and work in close collaboration with partners at FIND.

 

Requirements

Qualifications:

·         Master in Public Health, Epidemiology, Infectious Disease Control; or other equivalent discipline;

·         Ability to synthesize and analyze medical studies and data and to write reports for internal and external audiences;

·         Experience with etiology studies preferred;

·         Ability to cooperatively work with multiple non-MSF stakeholders in political settings while ensuring MSF’s priorities are reflected;

·         Excellent communication skills in English and preferably French (written and oral);

·         Strong computer literacy; and

·         Epidemiologist with 1 year field exp. in developing countries, preferably with MSF, desired;

·         Willingness and ability to travel minimally to MSF offices.

 

Type

HQ

 

Contract Type

Fixed Term Contract

 

Additional Information

The consultancy is up to half-time for four months with potential for part-time work over a shorter period. Rate based on qualifications and experience.

 

Desired Hiring Date

8 January 2018

 

Working Time %

50,00

 

How to Apply

To apply, send letter of interest/cover letter and resume to: employment.msfusa@newyork.msf.org , ATTN: “Fever Diagnostic Program” position.

Submissions without cover letter will not be reviewed. No phone calls please.

Application Deadline: December 22, 2017

Field Management Training Program Manager

Organization

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that provides medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s common mission. 

Department

The Field Human Resources Department (Field HR) is responsible for the recruitment, selection, placement, and retention of qualified and well-suited field staff to meet the growing needs of MSF’s field operations.

The People Management Unit (PMU). which is based in New York, is responsible for supporting the development of MSF’s field staff’s management skills. Field Management Trainings (FMTs) are currently delivered to managers and supervisors, with additional courses targeting coordinators to be piloted in 2018. The FMT Program Manager is part of a small team scaling up the number of field trainings and associated support activities. 

Project

The FMT Program Manager schedules, prepares, and facilitates trainings and other initiatives designed to enhance the management competencies of MSF staff, with a specific focus on OCP. This role will be involved in scheduling and organizing trainings, as well as building and supporting a pool of FMT facilitators. Some involvement in the ongoing development of FMTs learning activities and materials will be required.

The People Management Unit’s activities are expanding and this position is important to the future growth of the unit. Flexibility in taking on tasks and contributing to this growth will be key to the success of the People Management Unit. 

Tasks

Scheduling, Pedagogical Preparation and Follow up of Field Management Training (FMT) Courses (20%)

  • Liaises with RRHs to gather and prioritize needs for OCP field management trainings (FMTs).
  • Schedules and maintains the calendar of FMT trainings for the year (currently FMT Level 1 and Level 2 programs). Assigns facilitators to each training.
  • Oversees all pedagogical preparations for each FMT, either in the field or at HQ:
  • Anticipates where training kits need to be located and any local training needs are taken into consideration ahead of each FMT
  • Ensures briefings are scheduled for all FMT facilitators
  • Liaises with mission HRCos to finalize participant lists and open places with other OCs.
  • Maintains accurate lists of participants and ensures distribution to all concerned parties
  • Compiles and reviews participant feedback from each FMT. Distributes findings, conclusions and recommendations to the PMU Manager, the Country Coordination Team and RRH.
  • Ensures that all FMT data is correct and centrally collated after each FMT session. Prepares quarterly and annual activity reports.
  • Creates a follow up calendar after each FMT, ensuring that follow up emails and additional learning materials are sent to participants as per the PMU’s agreed schedule.
  • Conducts phone/Skype calls with FMT participants as per the PMU’s agreed schedule. Responds to any post-training questions sent by participants to the PMU.
  • Supports other training sessions and distribution of FMT materials requested by other OCs and MSF sections in the Americas.

Recruitment and Supervision of Field Management Training (FMT) Facilitators (25%)

  • Manages the pool of FMT facilitators ensuring there are sufficient facilitators to meet demand for FMTs:
  • Identifies and/or recruits new facilitators as needed.
  • Reviews each facilitator’s self-assessment and debriefing notes to ensure appropriate support is organized before future trainings.
  • Trains, supervises, debriefs and evaluates facilitators.
  • Liaises with OCP RRHs and other OCP units to ensure facilitators are briefed before each FMT.
  • Ensures all facilitators are always matched with a more experienced facilitator whenever delivering either the FMT1 or FMT2 for the first time.
  • Reviews each facilitator’s post-FMT survey during their debriefing
  • Maintains central database of each facilitator’s experience and availability
  • Works closely with RRHs and Regional Mobility Officers to identify, train and detach national staff as FMT facilitators:
  • Ensures that new national candidates are identified well in advance of scheduled Training of Facilitator courses
  • Anticipates detaching national FMT facilitators and ensures that they are accompanied with an experienced FMT facilitator
  • Participates in the identification of facilitators for the delivery of management training modules adapted for other OCP training courses, in HQ and the field, in conjunction with the OCP L&D Unit.
  • Develops and maintains contacts with other FMT facilitators, internal and external to MSF, to share materials and best practices in team management training.

Facilitation of Field Management Training Courses (35%)

  • Facilitates approx. 4 FMT cycles per year. (A cycle may vary from 2 weeks of FMT1 sessions up to 6 weeks combining both FMT1 and FMT2 sessions). Travel to field projects to facilitate trainings (4-8 weeks duration) is an essential component of this position.
  • Under the direction and supervision of the PMU Manager co-facilitates technical trainings for new facilitators (e.g.: Training of Facilitators (ToF), Advanced Facilitation Workshop, Annual FMT retreat) RequirementsContributes to other training initiatives in the MSF movement when applicable, including leading FMT modules in other OCP and MSF technical trainings.

Development of Training Courses, Materials, and Other Initiatives (15%)

  • Under the supervision of the PMU Manager:
  • Reviews recommendations to existing training modules (based on participant feedback, new methodologies and/or changing needs). After discussion with the PMU Manager, ensures changes are integrated into all master versions of Participant Workbooks and Facilitators’ Guides.
  • Ensures the latest versions of the course materials are available on myMSF
  • May design and create new course content for FMTs as the programs evolve and mature.
  • Ensures all course materials are available in English and French, and other languages as the library of translations evolves.
  • Develops the plan and budget to translate course materials into additional languages
  • Adapts management training modules for other OCP training courses, in HQ and the field, and ensures their timely distribution to the OCP Training Unit.

Support to MSF-USA Field HR Team (5%)

  • May be required to facilitate sessions at MSF USA Information Days for new recruits, MSF USA Welcome Back Days for second mission field staff, and other MSF USA events.

Requirements

  • Qualifications in adult learning and/or training plus a minimum 3 years’ related experience.
  • Outstanding facilitation skills
  • A minimum of one mission in a MSF Coordination position, as well as knowledge of HR management, ideally with MSF
  • Experience working overseas, with experience in developing countries and in the aid and development sector preferred.
  • Excellent written and oral communications skills in English, strong preference for working knowledge of French or Arabic.
  • Demonstrated ability and experience in:
    • determining training and other learning and development related needs
    • designing and developing training and other learning and development related programs
    • scheduling and administering trainings
    • training new facilitators to deliver training programs
    • analyzing survey data and providing recommendations
  • Genuine interest in and commitment to the humanitarian principles of MSF.

How to Apply

To apply, send letter of interest/cover letter and resume to: employment.msfusa@newyork.msf.org, ATTN: Field Management Training Program Manager before December 12, 2017.  Any applications submitted without letter of interest/cover letter will not be considered.

Type

Full-time; Exempt

Additional Information

Starting salary low to high 80's (commensurate with experience) 

Desired Hiring Date

January 2, 2018

Working Time %

100,00

Humanitarian Affairs Officer

Department

Part of MSF International Humanitarian Diplomacy Team (HDT), formerly known as the Humanitarian Advocacy and Representation Team (HART), working within MSF USA Program Department.

Project

The Humanitarian Affairs Officer (HAO) provides support to the two New York based Humanitarian Diplomacy Team (HDT) Representatives. As part of the New York based HDT team, the HAO will hold a pivotal position that requires broad understanding the all MSF field operations, the United Nations and United States Government relative to MSF. 

 

Tasks

Research

·         Proactively identifies and proposes potential interlocutors and relevant networks; responsible for research on background of potential interlocutors, organizations, etc.·         Conducts research and prepares dossiers on key issues in support of HDT dossiers (Global Health Security Agenda, World Bank, Emergency Gap, USAID, UNSC). This includes regular briefs on US/UN issues of interests to Operations and MSF USA, compiling data, providing analytical support, maps, bullet-point summaries, etc.

  • Monitors developing trends in global health and international humanitarian literature and publications and shares with MSF networks.

Operational information management

  • Responsible for providing responses to external program inquiries regarding program activities via email and telephone and through regular monitoring of MSF operational updates and field developments.
  • Assists HDT in drafting formal correspondence and maintains relevant hard copy and electronic filing systems. Manages and coordinates necessary follow-up.
  • Supervises Program Associate upkeep of HDT contact management database.

·         Responsible for providing support to other departments of MSF-USA, particularly Communications, Development and CAME through initial gathering of operational information when needed and they cannot be supported through their own intersectional platforms. 

Advocacy Unit/Program Department Administration and Management 

  • Responsible for managing, supervising and evaluating the Program Associate. This includes:  setting clear attainable objectives, evaluating employee job performance, in accordance with established MSF procedures.
  • Develops the Program Associates knowledge of Humanitarian Affairs in accordance with best practice for staff development.
  • Provides back up to the Associate position for members of the Advocacy unit when needed.
  • Attends scheduled staff meetings, participates in information sharing across departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development. Performs any other tasks requested by her/his supervisor.
  • Contributes to the development and analysis of HDT NY annual plan and budgeting process through feedback on department organization and objectives, human resources, and strategic resource use.
  • Willingness to undergo Critical Incident Response Training

Requirements

  • Experience in a similar role with another humanitarian organization with field experience; MSF experience in an HAO, Field Coordinator, or Head of Mission preferred.  Candidates with a relevant PhD and less field experience will also be considered.
  • Demonstrated knowledge of diverse contexts, the US Government, United Nations is highly valued
  • Extensive understanding of International Humanitarian Law is valued.
  • Experience in supervising staff a plus
  • Strong analytical abilities absolute requirement, ability to summarize complex topics and research in short briefs essential, ability to work independently. 
  • Professional high-level writing skills in English required (diplomatic correspondence)
  • Other languages, particularly French, a major plus

Type

HQ