The following office-based positions are currently available at Doctors Without Borders/Médecins Sans Frontières (MSF).

Corporate Sponsorship Manager (Temporary)

Department:                      Corporate Relations, Development

Type:                                Temporary, Full-Time, Exempt

Duration:                          Minimum 6 Months, Up to a Maximum of 1 Year

 

Role

You will join a dynamic team that manages a portfolio of over 500 donors valued at $20+ million.  Your main responsibility will be to prospect, solicit and secure corporate in-kind donations and sponsorship for outfitting MSF’s new office space.  You will report to the Senior Development Officer of Corporate Relations and be part of the mighty MSF-USA development team.  You will also work in collaboration with the project manager as well as the architects and internal design committees.  This is the right position for a motivated and experienced fundraiser who can work in a fast paced environment and is a creative problem solver with an interest in working for a leading humanitarian aid organization.  The position will be available for a maximum of 12 months.  There may be opportunities within the department or organization after completion of assignment.

Responsibilities

  • Identify prospective partners for architectural elements and infrastructure, furniture, fixtures and equipment;
  • Pro-actively solicit and secure corporate partners;
  • Develop respective strategies and proposals;
  • Negotiate best rates and contributions for MSF;
  • Prioritize prospects based on budget line items;
  • Manage execution of respective agreements;
  • Project manage implementation and delivery of donations;
  • Chair and participate in internal design committees;
  • Coordinate and communicate delivery of partner contractual rights and benefits.

Job Qualifications

Minimum Qualifications

  • Five or more years corporate fundraising experience;
  • Proven record negotiating successful corporate partnerships;
  • Excellent organizational skills and creative problem solving skills;
  • Bachelor’s degree;
  • Strong oral and written English language communication skills;
  • Ability to work independently;
  • Excellent judgment and diplomacy;
  • Interest and commitment to the work of MSF and international and humanitarian issues; and
  • Ability to handle a large volume of work under pressure and with deadlines while maintaining sense of humor and keen attention to detail.

Preferred Qualifications

  • Project management skills;
  • Design experience

To apply

Please submit all applications including cover letter and resume to: Employment.msfusa@newyork.msf.org, Subject: Temporary Corporate Sponsorship Manager.  Submissions without cover letters will not be reviewed.

Low to High 80’s, salary commensurate with experience. Great benefits. A friendly, supportive environment with growth potential.

Application Deadline: 12/21/2016

Field HR Placement Officer (OCA)

Department:                      Field Human Resources

Type:                                     Full-time; Exempt
 

I.                    Purpose of the Job:

The HRO manages all aspects of placement of all US field staff within Operational Center Amsterdam (OCA), oversees the preparation and departure of field staff including briefing and debriefing on general HR and specific project or security topics, and analyzes the effectiveness of placements.  He/she manages disciplinary and management issues pertaining to US field staff according to MSF-USA’s and the relevant OC’s handling procedures. He/she plans for ongoing needs, identifying, proposing and supporting the development of field staff whom MSF feels are appropriate for future organizational roles in the field or HQ and participates in the annual planning process with their assigned partner(s).

The HRO also assists with recruitment, including making public presentations and facilitating and observing modules for the Info Days; He/she participates in the final review, evaluation and selection of candidates after the 3-day program.  He/she also facilitates modules at internal MSF trainings, where appropriate, and may manage special projects, designed to improve the quality of activities and services within the FHR Department, or to implement international FHR directives.
 

II.                  Essential Functions and Responsibilities:
 

Placement and Management of OCA Field Workers (70%)

  • Manages the coordination of placement activities for all profiles of MSF USA field staff working with OCA, recommending candidates to fill identified field needs.
     
  • After placement to a specific field assignment, ensures that work permits, travel, lodging, vaccinations, and US and OC briefings are arranged. Conducts FHR briefing for departing field workers
     
  • Confers with fellow Placement Officers and Recruitment Officers to review field openings and available pool of aid workers for most effective matching of US resources to field needs.
     
  • Works closely with field management teams and Cells to resolve difficult employee issues as they arise during an assignment. Develops action plan in consultation with operational and pool managers.  Provides advice regarding legal issues, and ensures appropriate documentation and follow-up and communicates decisions to field workers.
     
  • When matters that are of particular concern under US Labor Law arise, such as harassment, works with FHR Director, legal counsel and OC partners to ensure all appropriate steps are taken to promptly investigate and remediate the problems.  Ensures that all steps taken are documented thoroughly, and that aid worker(s) are aware of steps taken.
     
  • Maintains contact with aid workers in the field to offer support and encouragement.  During crises in the field, may be called upon to stay in close contact with the families of aid workers.
     
  • Reviews assignment evaluations and conducts a general HR debriefing for returning aid workers.
     
  • Provides career advice, feedback and coaching to active field workers based on performance evaluations.
     
  • Monitors the schedule of training opportunities in OCA and facilitates access to both internal and external training opportunities for field workers.
     
  • Maintains regular contact with field staff between field assignments to promote retention and determine availability.
     

OCA Liaison (10%)

  • Meets with the HR Department staff and/or Cell Officers, as necessary to facilitate partnership.  This may include travel to Paris.
     
  • Maintains contact with colleagues in OCA to keep abreast of current and updated HR policies and procedures.
     
  • Monitors and reports on the quantity and quality of field placements and the effectiveness and nature of the placement relationship partnership in meeting field needs and makes recommendations to Director to further develop the relationship.
     
  • May contribute to developing HR initiatives.
     

Recruitment (10%)
 

  • Makes public presentations regarding the organization and opportunities to work in the field during information sessions and at outreach events.
     
  • Confers with assigned partners and US Recruitment Officers to determine relevant profiles to recruit within the US market.
     
  • Facilitates and observes modules for the Info Days to aid in the selection process, and to increase knowledge of future active pool members.
     
  • Meets with full team post-Info Days to finalize selection of recruits.
     

Department and MSF USA Planning & Coordination (10%)
 

  • Contributes to creation of departmental Annual Plan, adding own specialized knowledge based on management of specific partnerships.
     
  • Manages special projects, as assigned, designed to improve the quality of activities and services within the Field HR Department, or to implement international Field HR directives.
     
  • Attends weekly team meetings to coordinate activities, and systems, to review results and to strategize, and collaborate on decisions to maximize departmental efficiency and effectiveness.      
     
  • Attends regularly scheduled staff meetings and several annual office-wide debates to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development. Recommends BBL presentations to full staff when appropriate.
     
  • Shares emergency contact duties with all FHR HRO colleagues.
     
  • May be called on for ad hoc replacement for other HROs (placement and recruitment).
     

Field Assignments

May take on occasional field assignments (up to 12 weeks per year) to respond to urgent field needs as well as to support recruitment and/or training related activities in the field.
 

III.                Supervisory Responsibilities:
 

  • Does not directly supervise any staff, but does give assignments to and coordinates work with an Associate, an Assistant and several office volunteers.
     
  • Hires field personnel for inclusion in an active field worker pool in collaboration with US team, and makes recommendations for placement in specific field positions and for ongoing career development.  Provides feedback and coaching to active field workers based on performance evaluations.
     
  • Is required to address complaints and assist in resolving field management problems, ensuring appropriate steps are taken when investigations are required.  Is also responsible for following up on disciplinary measures communicating decisions to employee such as suspension, exclusion from the pool.
     

IV.                Fiscal Responsibility

Selects field employees into active pool with Field HR colleagues.  Makes specific placement, hiring and employment decisions on own and within complex matrixed decision-making structures. Directs Field HR administrative staff to make all departure arrangements and expenditures for own field placements.  Calculates field salaries and confirms automatic salary increases.
 

V.                  Extent of Public Contact

Regularly represents the MSF movement and the experience of working in the field to aid worker candidates, via presentations, training seminars and job interviews.
 

VI.                Physical Demands

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions.  Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.

To travel to the field (usually in the developing world), the employee must attest to physical fitness to endure physically difficult, high stress situations which may include the necessity to walk long distances, carry a backpack or other equipment of up to 50 pounds, to ride long distances over very poor road conditions, to eat a limited diet and/or to reside in potentially uncomfortable housing or tents.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

VII.              Working Conditions, Travel and Environment

The duties of the job require regular attendance 5 days/week for a minimum of 35 hours.  Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required.

Must be able to travel as required for standard domestic and international business travel as well as to MSF field projects.  While performing the duties of this job in the field, the employee may be exposed to precarious settings under high security and/or very basic living conditions and outside weather conditions.
 

VIII.            Qualifications:

Required

  • Minimum 2 years of MSF field experience; MSF Coordination experience
     
  • Good command of both English and French
     
  • Demonstrated interest and prior experience with HR policies and strategy
     
  •    Demonstrated experience and ability managing staff and coaching employees
     
  • Good knowledge and understanding of MSF, including knowledge of structure and functioning of OCA and placement process
     
  • Ability to effectively present information to small and large groups of potential field workers and trainees
     
  • Excellent written and oral communications skills in English
     
  • Superior interpersonal skills
     
  • Excellent judgment and diplomacy
     
  • Strong general computer literacy, including word processing and reporting capabilities using database software and Excel, and the ability to search the internet for research purposes and to learn new Windows-based programs
     
  • Ability to handle a large volume of work and to work under a great deal of pressure
     
  • Genuine interest in and commitment to the humanitarian principles of MSF
     

Preferred

  • (Para-)medical profile and field medical experience
     
  • Previous experience with MSF OCA
     
  • Good knowledge of US context, including legal issues pertaining to HR, an advantage
     
  • Professional qualifications in Human Resource Management
     

How to Apply

To apply, send letter of interest/cover letter and resume to: employment.msfusa@newyork.msf.org, ATTN: Field HR Placement Officer before December 20th, 2016, midnight. Any applications submitted without letter of interest/cover letter will not be considered.
 

Salary - Low to High 80s (USD). Comprehensive benefits provided. Generous paid time off. A friendly, supportive environment with growth potential.
 

No calls please.

Field HR Recruitment Assistant

I. Purpose of the Job:

Performs administrative functions to support the full recruitment and training process, with a particular emphasis on the application and interview phases. Supports the administration for the rest of the Field HR Department.

II. Essential Functions and Responsibilities:

Administrative Support for Field Recruitment Activities (70%)

  •  Manages the end-to-end process for field worker applications within established timeframes
     
  • Acts as the main point of contact for all public inquiries regarding the recruitment, application and selection process
     
  • Manages application databases, including necessary data-entry and applicant tracking
     
  • Analyzes, provides recommendations, and implements improvements to recruitment process
     
  • Ensures clean and clear scheduling for selected fieldworker interviews according to the HRO schedule and directives
     
  • Ensures all applicants receive a response in a timely manner
     
  • Manages both written and verbal communications with applicants including sending phone screening/interview invitations, rejection letters and responding to general queries
     
  • Processes criminal background checks
     
  • Organizes all administrative aspects of Information Days (the 3-day welcome program for field workers), including but not limited to sending invitations, arranging travel, accommodations, ordering catering, preparing room, distributing per diem, processing expense reports, sending acceptance packages and filing employment documents
     
  • Manages processes to ensure capture of clean, reportable data at time of application

 

Departmental Support (25%) 

  • Provides support for Field Management Training (FMT) Officer that includes maintaining, updating, and printing training materials
     
  • Responsible for all visas, travel, and other departure arrangements for American FMT Facilitators
     
  • Enter field worker data into the French database as assigned
     
  • Processes relevant invoices
     
  • Attends weekly and monthly staff meetings, program department updates, and several annual office-wide debates to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development.
     
  •  Sits on Inter-office committees as required.
     
  • Recommends process improvements ideas to FHR team
     
  • Administration of MSF-USA Study Grant applications, filing, sending acceptance/rejection, and reimbursement
     
  • Other duties as required

 

Coverage for Administrative Team (5%)

  • Cross-trains with other members of the Field HR administrative team to be able to support administrative functions related to fieldworker departures during absences
     
  • Makes transportation arrangements, organizes document authentication procedures, procures visas, manages database, and liaises with fieldworkers and operational center counterparts when covering for the FHR Associate or Assistant.

 

III. Supervisory Responsibilities:

Does not supervise, but may coordinate activities with office volunteers and/or interns on an as needed basis.

 

IV. Fiscal Responsibility

Codes and submits travel and hotel request forms. Receives and files multiple database invoices. Maintains budget spreadsheet for Info Days.

 

V. Extent of Public Contact

Regularly greets field worker candidates and assists them through the application and selection process, meeting them when they come to NY for an interview. Interacts and makes arrangements with hotel, travel and food vendors.

VI. Physical Demands

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions. Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

VII. Working Conditions, Travel and Environment

The duties of the job require regular attendance 5 days/week for a minimum of 35 hours. Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required.

VIII. Qualifications:

Required:

  • Min. 2 years administrative work experience in an office environment required plus BA; or equivalent combination of education and experience.
     
  • Prior experience in Human Resources preferred.
     
  • Organized, detail-oriented, ability to prioritize and work under pressure, with a flair for creative problem solving.
     
  • Strong interpersonal and written and oral communications skills.
     
  • Computer literate with strong skills in word processing and spreadsheets, familiarity with databases and ability to learn new Windows-based programs.

Preferred:

French language proficiency

Strong interest in non-profit/NGO section

How to Apply

To apply, send cover letter and resume to: Employment.msfusa@newyork.msf.org, Attn: Field HR Recruitment Assistant before December 26th, 2016. Any applications submitted without letter of interest/cover letter will not be considered.Mid to high 40’s, salary commensurate with experience.

Great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

Major Gifts Officer

Department: Development

Type: Full-time; Exempt

As an integral part of the Major Gifts team at Doctors Without Borders/Médecins Sans Frontières (MSF), the Major Gifts Officer will join a team responsible for raising nearly $80 million from major donors. The Major Gifts Officer identifies, manages, and develops strategic relationships with existing and potential major donors. This position requires a candidate with strong communication skills, experience managing a large portfolio of 200+ major donors, and a keen understanding of strategic donor relationship building. The best-suited candidate will also have a strong interest in international and humanitarian issues, an ability to take initiative, solid database skills, and a facility for working well both independently and as a member of a cohesive team.

Key Areas of Responsibilities

  • Creates and implements cultivation and solicitation plans for major donors on a case-by-case basis using multiple touch points including personal meetings, email, telephone, targeted mailings, invitations to MSF events, and/or to donor parties and other stewardship activities.
     
  • Manages existing major donors, re-engages lapsed donors, and initiates new relationships. Responsibilities include building appropriate strategies and creating the tools needed to initiate and cultivate these relationships.
     
  • Informs current and potential contributors about MSF programs and needs; solicits individuals to contribute via donations and/or planned giving and to make multi-year commitments.
     
  •  Identifies donors that could be helpful in making introductions to new prospects for funding and/or in other areas that could assist MSF.
     
  • Initiates and participates in donor meetings and, as appropriate, includes the Executive Director, Board of Directors, Development team members, MSF aid workers, and other key staff.
     
  • Determines annual projections of the major donors in his/her portfolio.
     
  • Collaborates with MSF fundraising officers on areas of overlap such as corporate foundations, events, and other areas of cultivation and solicitation as appropriate.
     
  • Schedules and coordinates selected major donor events including receptions, house parties, in-house presentations, and webinars.

Minimum qualifications

  • 5 yrs. Development experience, preferably in the areas of Major Gifts
     
  • Bachelor’s degree, Excellent oral and written communication skills.
     
  • Excellent interpersonal, presentation, and negotiation skills.
     
  • Knowledge and interest in international affairs and humanitarian issues.
     
  • Experience in all aspects of donor cultivation (research, writing, follow-up, and stewardship)
     
  • Ability to travel
     
  • Proven skills in working productively with donors, colleagues and board members.
     
  • Ability to analyze and synthesize complex and sensitive material, and to present appropriate, well-informed messages to donors.
     
  • Excellent time management and organizational skills
     
  • Ability to work with a minimum of supervision.
     
  • Excellent judgment and diplomacy.
     
  • Experience working in North American philanthropic environment strongly preferred

How to Apply

To apply, send letter of interest/cover letter and resume to: employment.msfusa@newyork.msf.org, ATTN: Major Gifts Officer before December 21st, 2016. Any applications submitted without letter of interest/cover letter will not be considered.Salary - Low to High 70s (USD). Comprehensive benefits provided. Generous paid time off. A friendly, supportive environment with growth potential. No calls please.

Manager of Development Systems

Department:                Development

Type:                           Full-Time; Exempt

The Development Systems team serves the entire Development Department by supporting all fundraising operations, from massive multi-step, omni-channel marketing campaigns to supporting the growth of high-touch relationships with major donors, foundations, and corporations. The Manager of Development Systems plays an important role in MSF-USA’s ability to operate an extremely diverse, complex, and fast-paced fundraising program.

Position Responsibilities

Under the direction of the Director of Development Systems, the Manager of Development Systems:

  • Participates in the planning and implementation of changes to fundraising systems and the improvement of existing processes and routines within the department.
     
  • Supervises the team responsible for gift processing and the keying and editing of constituent data, outlines clear roles for Development Systems staff, and provides onboarding, training, and support as needed.
     
  • Maintains full awareness of team activities and team member tasks at all times, helping to remove blockers to team productivity whenever they arise
     
  • Cross-trains staff and manages seasonal temporary staff.
     
  • Establishes and updates staff guidelines and maintains clearly documented policies and procedures for keying gifts and maintaining data.
     
  • Provides regular reports of team activities/completion of routines to Director of Development Systems and other department staff as necessary; provides regular updates to all staff on vendor performance and accuracy
     
  • Serves as Development Department focal point for reconciliation of GL to Legacy database with Finance department.
     
  • Monitors acknowledgment process to ensure timely and accurate receipt of all contributions.
     
  • Coordinates multiple vendor partners and internal partners. On a daily basis has to monitor, adjust, update, and provide feedback to the vendor to ensure continued adherence to business processes and continuous improvement.
     
  • Communicates with fundraising staff regarding proper gift coding and the unit’s income reconciliation.
     
  • Develops and prepares gift processing reports as needed for Directors and Development department staff.
     
  • Supports data hygiene efforts and implements procedures for data maintenance.
     
  •  Works with Director of Development Systems on restructuring and recalibrating work routines and job responsibilities across the team to handle sudden spikes in donations, call and mail volume, and changing needs across the department.
     
  • Supports Director of Development Systems in staff onboarding and training.
     
  • Provides access to appropriate systems for new staff and vendors.

Qualifications

  • Minimum 2-4 years directly relevant work experience required, plus a Bachelor’s degree in business or related area, or equivalent combination of training and experience, including:
    • Min. 2 yrs. systems/technical management in a Development department;
    • Min. 2 yrs. experience with a donor database with over 500,000 active records;
    • Knowledge of fundraising databases, workflows, documentation, data integrity, quality control, financial controls, and audits.
       
  • Demonstrated understanding of goals of various branches of Development with the ability to follow complex technical and business processes.
     
  • Knowledge of and experience with continuous quality improvement strategies and methods.
     
  • Excellent interpersonal skills and the ability to work as part of a collaborative team.
  • Experience managing complex vendor relationships.
     
  • Organized, detail-oriented, creative, problem-solving, strong analytical skills, strong written and oral communication skills, high energy, fast paced, deal with pressure and deadlines.
     
  • Ability to work independently and handle multiple and often competing deadlines.
     
  • Strong manager; facilitator; integrator, with minimum of 1year of staff management experience.
     
  • Ability to write routine business correspondence.
     
  • Ability to work with a minimum of supervision.
     
  • Excellent judgment and diplomacy.
     
  • Demonstrated interest in the work of MSF strongly preferred.
     
  • Residence in or willingness to relocate to NYC metro area.

To apply:

Please submit cover letter and resume to: Employment.msfusa@newyork.msf.org by December 26th, 2016.  Subject: Director of Development Systems.  Submissions without cover letters will not be reviewed.

Salary - Low to High 70s (USD). Comprehensive benefits provided. Generous paid time off. A friendly, supportive environment with growth potential.

No calls please.