The following office-based positions are currently available at MSF.

endTB Business Analyst (Temporary Full Time Position)

Organizational Profile:

Doctors Without Borders/Médecins Sans Frontières (MSF) is an internationally recognized non-profit organization whose mission is to provide aid to people whose survival is threatened by violence, neglect, or catastrophe, primarily due to armed conflict, epidemics, malnutrition, exclusion from health care, or natural disasters. MSF provides independent, impartial assistance to those most in need. MSF reserves the right to speak out to bring attention to neglected crises, to challenge inadequacies or abuse of the aid system, and to advocate for improved medical treatments and protocols.

MSF currently operates activities in 35 countries with a wide spectrum of programs. The Medical Project Unit in MSF New York is part of the Medical Department of Operational Cell – Paris and provides technical support for: Tropical Medicine, Infectious Diseases, Environmental and Surgical Epidemiology as well as eHealth/Medical Informatics. The eHealth team is being newly organized to provide an effective mechanism for rapid system analysis and development decisions that can efficiently bring to scale cross-MSF integrated health information platforms.  Through this process, the eHealth team aims to strengthen programs, support quality improvement and program evaluation, and improve the care we deliver to our patients, in addition to contributing to “temoignage” and scientific research. 

  1. Purpose of the Job:

Médecins Sans Frontières (MSF), in collaboration with Partners in Health and Interactive Research & Development, is engaged in the "Expand New Drug Markets for TB" project, or "endTB" project. This is a 4 year project that will treat 3200 patients in 17 different countries for drug-resistant TB with novel drugs and regimens.

The endTB Business Analyst will head up the analytical aspects of requirements gathering for MSF in the development of scalable and adaptable TB medical record system for use in endTB projects. The endTB Business Analyst will work with the TB Working Group (WG) focal point on data system and three operational sections (Paris, Amsterdam and Geneva) as well as liaise with endTB consortium partners, specifically the Boston-based PIH’s Medical Informatics team who will lead the development of the medical record system. The endTB Business Analyst will work with end users, program coordinators,  technical advisors, and the TB WG focal point on data system to collect and consolidate functional requirements for the development of the medical record system. He/she will be the primary point of contact between the MSF and endTB Medical Informatics counterparts, and will be responsible for effectively communicating these requirements to the Boston-based PIH Business Analyst and software development team.


  1. Essential Functions and Responsibilities:

The endTB Business Analyst position requires an individual who is able to collect business requirements from multiple sources, and then critically evaluate information gathered, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying business needs. This individual interprets business needs and translates them into application and operational requirements; collaborates with the endTB software development team and subject matter experts to establish the vision and analyzes tradeoffs between usability and performance needs.




  • Work with clinical and non-clinical staff in MSF projects and Headquarters (Paris, Geneva and Amsterdam/London) and more specifically with the TB WG focal point on data system to identify requirements for data collection, reporting and use
  • Travel frequently to implementation sites to map workflows and processes for the dedicated electronic registry and related Informatics systems at clinics, laboratories, pharmacies, warehouses and other such facilities (approximately 35-50%)
  • Create high-level functional requirements based on the results of user interviews, process documentation and other business analysis
  • Generate mockups, wireframes and workflow diagrams to support functional requirements
  • Work with the Informatics software development and implementation teams to translate functional requirements and mockups into actionable release plans; curate electronic issue tracking systems to keep functional requirements up to date
  • Work with site-based Informatics staff to test prototypes of systems under development, travelling to the sites as necessary, then synthesizing feedback into actionable items for the software development team
  • Support the Implementation Coordinator in the creation of user documentation and training materials for the use of new and related in-place systems at the implementation sites


  • Education: Graduate from an accredited university with a bachelor’s degree.
  • Experience: MSF field experience in TB focused missions is required.
    • Three to five years of work experience in business analysis or health informatics or a related field is desired.
    • Experience with clinical or health-related information systems, including OpenMRS, District Health Information System (DHIS) is desired
  • Language:  English level IV (fluent) reading/writing/speaking is required, working knowledge of French is preferred
  • Knowledge:
    • Comprehensive knowledge in managing information systems incorporating public health and programmatic data elements, confidentiality issues, security issues, and compatibility issues related to large health database systems is required.         
    •  An in-depth knowledge of the range of programs, policies, regulations and precedents applicable to development and administration of national/international public health program is required.  
  • Skills and Abilities:
    • Highly organized and time efficient; able to work with disperse and decentralized co-workers
    • Excellent oral and written communications skills to develop and maintain effective, sustainable working relationships with transnational offices and users are required.
    • The incumbent will be expected to exercise considerable ingenuity and tact in applying guidelines to unique and different settings, as the work is highly complex
    • Considerable innovation will be required to facilitate the adoption and use of new tools Incumbent is also required to have broad computer skills and the ability to use office software packages, including word processing, spreadsheets, and statistical packages. 
    • Experience with project management and/or product management a plus
    • Innovative and creative; able to think big picture while paying attention to details
    • Collaborative problem solver; unafraid to take responsibility where needed and appropriate but comfortable as a team member
    • Comfortable traveling to resource-poor setting with ability to take initiative and work with minimal supervision.
    • Willingness to travel internationally 35-55% time.


To apply, send cover letter and resume to:, Attn: endTB Business Analyst

Salary – low to high 80's. Generous paid time off. A friendly, supportive environment with growth potential.



Payroll Manager

 I.                   Purpose of the Job

In close coordination with the HR Managers for Domestic and International Staff who provides salary and benefits information, prepares payroll for submission to payroll vendor. Ensures the payroll and deductions comply with employee wishes and regulations.  Payroll must be absolutely reflective of staff salaries and hours and any discrepancies are identified and corrected.

Maintains payroll related benefit schedules such as 401K, flexible spending, and transit.  Uploads these schedules to the appropriate vendors’ websites on a regular basis and in a timely manner.  Works with vendor to identify and repair any discrepancies in deductions for these benefits.

Acts as administrator for payroll vendor related online systems such as Paychex Preview Platform.

Is knowledgeable in all areas of payroll processing including advanced payroll concepts and tax reporting.  Remains up-to-date in any changes to federal and state law affecting payroll, benefits administration, and taxation.

 II.        Essential Functions and Responsibilities

 Payroll (80%)

Manage and ensure disbursement of domestic and international payroll, including garnishments, benefits and taxes for about 500 employees consistent with federal and state wage and hour laws.

In coordination with HR, ensure the processing of new hires, temporary staff, transfers, promotions and terminations is accurate and timely.

Critically review and analyze current payroll, benefits and tax procedures in order to recommend and implement changes leading to best-practice operations.

Communicate actively across departments to ensure payroll-related data sharing and coordination.

Manage regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.)

Survey IRS regulations pertaining to ex-pats working abroad, ensure compliance and recommend policy.

 Accounting (15%)

Prepares payroll journal entry ensuring that personnel costs are accurately reflected in  the general ledger.

Maintains schedules to calculate allocation of employee benefit related costs and prepares appropriate journal entries.

Prepares section billing in adherence with MSF’s International Remuneration Program.

Perform reconciliation of Form 941 with general ledger and amend, as appropriate.

Analyze, adjust and correct related journal entries, as needed.

Prepare payroll-related schedules for the audit and Form 990.

Administrative/General (5%)

Attends departmental meetings to share information, brainstorm solutions, and coordinate priorities.

Attends regularly scheduled staff meetings and several annual office-wide debates to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development.

Conducts orientations of new staff to help them learn finance department procedures.

Other duties, as assigned.

 III.                Fiscal Responsibility

Responsible for reviewing payroll-related invoices for accuracy of coding, proper authorization, and compliance with fiscal procedures and rules.  Prepares funding requirements for payroll submits for review and release by signatory.

Supports development of the MSF-USA budget.. 

Has access to all financial data of MSF USA through use of accounting software and on-line banking, as well as confidential HR information (e.g. payroll).

  IIII.                Extent of Public Contact

Regularly makes inquiries with vendors regarding invoices.  Works with staff of all departments in performing daily activities.  Works with local auditors. 

 IV.              Physical Demands

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions.  Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 V.                 Working Conditions, Travel and Environment

The duties of the job require regular attendance 5 days/week for a minimum of 35 hours.  Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required. Some travel will be required.

  VI.        Qualifications:


  • 2-5 years experience managing a complex payroll department, including staff.
  • Extensive knowledge of payroll information technology (Paychex or ADP)
  • Finance, accounting or business administration education and/or equivalent experience
  • Proficient at MS Office (especially Excel)
  • Working experience of payroll tax at the federal, state and local levels
  • Ability to manage and lead staff to excellent performance
  • Must be a team player
  • Must be highly organized

To apply:

To apply, send cover letter and resume to:, Attn: Payroll Manager

Salary – Low to Mid 70's commensurate with experience and great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

Web Developer

Doctors Without Borders/Médecins Sans Frontières (MSF) provides assistance to populations in distress, to victims of natural or manmade disasters, and to victims of armed conflict, irrespective of race, religion, creed or political convictions. When medical assistance is not enough to save lives, MSF will speak out against human rights abuses and violations of humanitarian law its teams witness while providing medical relief.

MSF is currently seeking a Drupal Web Developer for a fulltime six month contract role, with the possibility of transitioning into a full time staff position (with full benefits) after the contract period. The Web Developer will work as a part of the MSF Web Team, an international distributed team responsible for MSF’s Web presence and overseen by management (Director of Communications and Web Project Manager) at MSF's New York office. This position requires regular onsite presence, based in any one of MSF's country offices in North America or Europe, but for the right candidate could transition into a primarily remote position after the initial contract period.



Working as a member of the MSF Web Team, the Web Developer is responsible for the maintenance, ongoing growth, expansion of functionality, and support of the MSF Drupal content management system and international country site Web platform, MSF Association multisite Web platform, and a host of other smaller internal and external MSF Web sites.

Duties include, but are not limited to:

● Develop migration scripts for moving older sites onto the Drupal platform

● Perform sitebuilding activities, including creating and modifying content types, views, contexts, and blocks

● Develop and troubleshoot custom modules for the Drupal platform

● Install, test, and debug contributed modules

● Evaluate designs and wireframes for potential development issues

● Update and upgrade Drupal to solve performance and scaling issues

● Install and maintain mini sites in different server/hosting environments



● serve as an internal Drupal and Web support agent on the Web Team’s support helpdesk, providing assistance to MSF's international web and editorial network

● make suggestions on content and the creation of newly planned Drupal sites



● Contributes technical knowledge to the MSF Web Team to help determine and implement key objectives and achieve specific goals for MSF on the Web

● Participate in and assist in the moderation of all regularly schedule Web Team group meetings and conference calls


Required Skills:

● Advanced PHP, SQL, and JavaScript (jQuery) skills

● Advanced Drupal 7 site building skills

● Theming/CSS experience

● Experience building custom contributed Drupal modules to extend functionality on any Drupal site using Drupal’s Hook API

● Experience with Git and version control and source code management (SCM) systems

● Experience with advanced Drupal tools, including Drush, Features, CTools, and Panels

● Ability to accurately estimate work required for Drupal development tasks


Preferred Skills:

● Knowledge of Cloud Server hosting or Acquia hosting

● LAMP/MAMP environment administration experience

● Participation in the Drupal community and awareness of changes and innovations to Drupal core.

● Experience with Agile/SCRUM methodology

● Advanced understanding of Google Analytics and performance measurement

● Experience with Content Delivery Networks (CDNs)


Additional Requirements:

● 2+ years of professional Web development experience with Drupal sites, plus Bachelor's degree, or equivalent combination of education and experience.

● Outstanding, proven time management and organizational skills, keen attention to detail.

● Ability to work independently, move projects from conceptual stages to launch, and handle multiple and often competing deadlines.

● Ability to communicate effectively


Contract Conditions:

6 month contract; possibility of converting to full time (with full benefits) after contract period


Permanent Position Conditions*:

● Salary – high 60s to low 70s USD, commensurate with experience

● Excellent benefits, including 4 weeks vacation; Training and professional development

opportunities (DrupalCon!)

*based on need and resources after contract and on US residency; subject to local office

payscale and benefits if based outside of US


To apply:

Send cover letter with resume to:

ATTN: Web Developer (contract)