The following office-based positions are currently available at MSF.

eHealth Training Coordinator

ORGANIZATION PROFILE

Doctors Without Borders/Médecins Sans Frontières (MSF) is an internationally recognized non-profit organization whose mission is to provide aid to people whose survival is threatened by violence, neglect, or catastrophe, primarily due to armed conflict, epidemics, malnutrition, exclusion from health care, or natural disasters. MSF provides independent, impartial assistance to those most in need. MSF reserves the right to speak out to bring attention to neglected crises, to challenge inadequacies or abuse of the aid system, and to advocate for improved medical treatments and protocols.

MSF currently operates activities in 30 countries with a wide spectrum of programs. The Medical Project Unit in MSF-USA - New York is part of the Medical Department of Operational Cell—Paris and provides technical support for: Tropical Medicine, Infectious Diseases, Environmental and Surgical Epidemiology as well as eHealth/Medical Informatics. The eHealth Project is being newly organized to provide an effective mechanism for rapid system analysis and development decisions that can efficiently bring to scale cross-MSF integrated health information platforms. Through this process, the eHealth Project aims to strengthen programs, support quality improvement and program evaluation, and improve the care we deliver to our patients, in addition to contributing to “temoignage” and scientific research. 

PURPOSE OF THE JOB:

OCP has identified and piloted a new health information system which will be deployed throughout all OCP headquarter offices, country coordination and field projects. The overall objective of the eHealth Project is to provide a health information system which will allow medical data to be more efficiently accessible and accurate within the organization. Training has been identified as a key factor of success of this project. The main objective of training is to design and scale up end user training and competencies of the new health information system and facilitate integration of the system into relevant areas of the other training initiatives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

The main function of the eHealth Training Coordinator is to develop and implement the training and learning strategy of the eHealth Project under the overall guidance of the eHealth Project Manager. Specifically the responsibilities include:

Development of training courses, materials and other initiatives (50%)

  • Designs training framework for OCP health information system users at headquarters
  • Design and develop, together with subject matter experts, learning content and resources (Manual, Job Aids, Training Materials, Community of Practices, etc.) which will allow the effective and continuous knowledge transference.
  • Development of training materials and standard operating procedures to improve HIS functioning and use, including class room training and on-the-job approaches
  • Lead assessments to evaluate key HIS domains (including resources, indicators, data sources, data management processes, and use of information) 
  • Coordinate with externals providers the production of training materials, as needed
  • Facilitate the integration of the eHealth tools into ongoing and routine trainings at OCP with the OCP training department

Facilitation of end user training (50%)

  • Organize and carry out the delivery of one-on-one and group trainings for identified end users on the new system
  • Engage with operations end users to create project specific dashboards and reports
  • Train headquarters users for formal and informal learning actions.
  • Participate in the evaluation of the learning aspects at various phases

QUALIFICATIONS

  • Bachelor’s Degree with at least 5 years of relevant work experience required; Advance degree (MPH, MS, MIS, MA, other) in public health or related fields such as health systems or health information is preferred.
  • Demonstrated ability and experience in:
  • Assessing training needs
  • Designing & writing training programs using active, experiential adult learning principles
  • Facilitation of semi-structures workshops and on the job training
  • Knowledge of e-learning design and delivery
  • Fluent written and spoken English and French required
  • Familiarity with DHIS2 preferred
  • Knowledge and experience with common relational databases i.e. SQL, MySQL, Oracle, etc., and a good understanding of extracting, transferring and transforming data (ETL) preferred
  • Strong representational and interpersonal skills
  • A team player but also able to work independently and manage various projects on a daily basis with minimal supervision and to function as an effective member of a multi-disciplinary team
  • Experience working in developing country contexts strongly preferred.
  • Willingness to travel internationally 35-55% time.
  • Genuine interest in and commitment to the humanitarian principles of MSF.

To apply, send cover letter and resume to: Employment.msfusa@newyork.msf.org, Attn: eHealth Training Coordinator

Starting salary according to MSF-USA salary scale, low to mid 80’s commensurate with experience. Excellent benefits.

CONDITIONS

Temporary position based in Médecins Sans Frontières Paris and New York offices · Temporary 9 months

Application will be accepted until position is filled.

ERP Project Manager

Position background

MSF USA is embarking on a wide project of design, development and integration of Fundraising / Development, Finance, Communications, HR, and other systems and processes in its NY office.

The primary goal of this investment in technical support infrastructure is to build an enterprise-level resource management system where all business applications are integrated and operate in automated fashion without relying on periodic and manual data updates. 

The ERP project is in its very early stages and entering in the project preparation phase.

Purpose of the Role:

Reporting to the Director of IT, the ERP Project Manager is responsible for ensuring the successful design of all key business processes, the delivery of the high level documentation of the processes and infrastructure components (current & target states) and the Gap Analysis. S/he will be also responsible to compile all requirements and prepare a draft Request for Proposal (RFP) to be used to identify prospective vendors for integrated business application development and implementation.

S/he will liaise with business process owners, key users and subject matter experts (internal and external) and will prepare and present project progress reports to the ERP Steering Committee.

The Program Manager will have overall responsibility for the achievement of the deliverables within the timeframe and budget and within established quality-levels, according to the project objectives.

Key Tasks and Accountabilities:

  • Ensure that program deliverables and outcomes are executed on time, on budget, and on quality.
  • Create and document the taxonomy of the key business processes used to support the business goals.
  • Ensure that Current State (CS) process flows are documented and process flow diagrams are designed and / or updated, including ad hoc processes and areas of unmet needs.
  • Design the Target State Process Flow Diagrams (TS). This documentation will capture the relative priorities of the business processes and their alignment with Organization’s goals. The project manager will ensure the rationale and best practices behind the future business processes and its coherence and alignment to the needs and strategies of the Organization.
  • Design a Functional Architecture diagram and technical Component Diagrams, documenting the technical functions required to support the business processes. The Project Manager will also design a Data Model.
  • Identify a set of business performance measures that can used to gauge the relative performance of the most critical processes, including baseline data for the current state.
  • Deliver a comprehensive set of Business Requirements for ERP Steering Committee review and approval .The requirements must be specified to a level of detail that the solutions provider can reasonably estimate the software and effort required to successfully implement the project.
  • Derive a Gap Analysis that specifies the needed changes to realize the benefits of the target state in a useful and orderly manner. Define the business value proposition of the target state systems and technology.
  • Prepare a draft RFP for ERP Steering Committee approval.
  • Define the project quality principles and support the ERP Steering Committee in the definition of the project KPIs.
  • Liaise and coordinate with other concurrent projects in MSF (within the MSF USA office and with other relevant projects in the Movement), when relevant for the project scope and needs.
  • Ensure full transparency, according to the project governance and MSF USA project management standards.
  • Collaborate with internal and external stakeholders to achieve the desired outcomes.
  • Manage overall communication and reporting plan with stakeholders and end users including information gathering workshops; designing form the very beginning change management activities in each business area and manage the expectations of the stakeholders.
  • Facilitate executive decision making by the ERP Steering Committee by: Progress reporting, Issue management, risk management, and reporting process for the project.

Supervisory Responsibilities

  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, directing work, appraising performance, and providing feedback, as well as interviewing, hiring, and training primarily unpaid staff, rewarding and disciplining employees; addressing complaints and resolving problems.

Fiscal Responsibility

  • The Project Manager will be responsible to manage the budget for this phase of the project, ensuring a close budget follow up and the fiscal responsibility of related vendors. Has access to Fundraising, Financial, HR and other key data of MSF USA.

Extent of Public Contact

  • Act as primary point of contact for all project related activities, requiring ongoing exchange of information with internal and external stakeholders, and resolving issues as they arise. 
  • Regularly interact with all levels of staff across all departments.

Physical Demands 

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions. Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions, Travel and Environment

The duties of the job require regular attendance 5 days/week for a minimum of 35 hours. Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required.

Qualifications

We are looking for an enthusiastic candidate who has solid experience in leading and managing complex ERP projects. A successful candidate will have at least 2 years’ experience as a program or project manager of which leading and managing a team is an important part. They will be required to have a good understanding and experience of systems transformation and process integration.

The candidate will have strong communication and stakeholder management skills as well as a service-oriented attitude. The candidate should have extensive experience in defining risks for project failure, identifying ways to mitigate risk, and a solid working knowledge of Agile and other iterative software development methods.

Required:

  • Minimum five years directly relevant work experience required, plus a Bachelor’s degree in business, IT or related area, or equivalent combination of training and experience.
  • 2 years’ experience as a project leader backed up by project management certification.
  • Experience in leading a project team and demonstrated skills and experience in managing staff and delegating work.
  • Experience in management of complex ERP implementations, preferably in an international environment, including knowledge of the entire Systems Development Life Cycle.
  • Organized, detail-oriented, creative, problem solving, analytical, with strong written and oral communication skills.
  • Ability to handle a large volume of work under pressure and with deadlines.
  • Excellent time management and organizational skills.
  • Keen attention to detail with ability to track multiple projects at one time.
  • Self motivation and the ability to work with a minimum of supervision.
  • Excellent judgment and diplomacy.

To apply, send cover letter and resume to: Employment.msfusa@newyork.msf.org, Attn: ERP Project Manager

Low to Mid 80’s, salary commensurate with experience. Great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

Infectious Disease/Antibiotic Resistance Specialist

INFECTIOUS DISEASE/ANTIOBIOTIC RESISTANCE SPECIALIST

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international independent medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural and man-made disasters, and exclusion from health care in more than 60 countries. When medical assistance is not enough to save lives, MSF will speak out against abuses its teams witness while providing medical relief.

The Medical Department is seeking an ‘Infectious Disease Specialist’ to enhance MSF’s ability to treat and prevent infectious diseases, specifically drug resistant bacterial infections in vulnerable patients, as part of our continuous efforts to improve and broaden the quality and effectiveness of medical care.  This collaborative effort will be guided by the Deputy Medical Director in the US, who is a member of the senior management of the medical department of Operational Partnership Paris (“MSF OCP”), under the direction of the Medical Director.

There has been increasing concern over the issue of antibiotic resistance worldwide and mounting questions as to whether MSF doctors are using effective antimicrobial prescribing practices in the field. The majority of the millions of outpatients and thousands of inpatients treated by MSF each year receive antibiotics, so while there is already substantial expertise, in house, on specific IDs, such as TB, there is a need to focus more specifically on, inter alia, on the regional etiology of and antibiotic resistance patterns in bacterial infections of the blood stream and soft tissues (including burn wounds and post-operative sites), as well infections that threaten vulnerable patients such as neonates, the severely malnourished, and the immunosuppressed.

The Infectious Disease Specialist will be a member of the Medical Unit in New York, and as such a member of the Medical Department of MSF OCP: as the reference person on ID antibiotic resistance (“ABR”) issues, he/she will be expected to lead the on-going development and evolution of operational strategies to confront complex infections and antibiotic resistance as part of a multi-disciplinary team within the MSF OCP medical department.  This work will include support to operations to devise and monitor implementation efforts, as well as contributing to the operational research agenda that investigates both the extent and nature of the issue in the contexts where we work but the effectiveness of the responses that MSF employs.  The successful candidate will be expected to keep abreast of specialized literature, develop links with external medical expertise and work on MSF medical publications when appropriate. As part of the MSF-USA Medical Unit, s/he will also support the NY operational Desk and “Desk Doctor” in their work guiding field operations and otherwise participate in MSF-USA activities, as needed, and tap into available international expertise (NGO’s, academia, MSF-USA office and field staff etc) when appropriate. 

While this support is initiated at the request of the MSF OCP operational and medical departments, as with other positions in MSF-USA, the entire MSF movement benefits for this position and will involve working in an international MSF antibiotic resistance group as well as occasional ad hoc consultations on the part of other sections. 

The main responsibilities of this new position include (1) reviewing and developing antimicrobial protocols for specific contexts, based on patient type (neonate, surgical, burn wound, etc), likely etiologic agent, and local resistance patterns, if known.  (2) patient-specific consultations upon request directly from the field or via telemedicine in those with complex infections or clinical conditions, (3) evaluating need of and requests for late generation antibiotics given individual bacterial resistance pattern (4) operational research that furthers the knowledge base for antibiotic resistance and its treatment and prevention within MSF and for the medical community at large, and (5) liaise with MSF’s Access to Essential Medicines Campaign to develop advocacy messages and strategies for improved diagnostics and therapeutics for microbial infections..

Position responsibilities:

  • Continue with further refinement (as needed) and implementation of the MSF OCP Antibiotic Resistance Roadmap
    •  Participate as a principle representative of the antibiotic resistance team in the MSF OCP medical department, in collaboration with the lab, microbiology, and hygiene specialist members of this department, all of whom are supervised on this specific issue by a deputy medical director of the MSF OCP medical department.  He or she will also be working closely with the medical department’s pediatric specialists (based in Sydney) as many life-threatening bacterial infections occur in this age group.
    • Oversee and animate the implementation of antibiotic stewardship programs within appropriate clinical sites in MSF OCP projects, including providing support and supervision of antibiotic resistance implementation officer(s) and field-based antibiotic stewardship teams.
  • Review protocols and efficacy of antibiotics used in management of key bacterial infections and patient groups especially neonates using published data or that generated by local microbiologic testing.
    • Review and propose amendments (or creation) of internal ID related guidelines
    • Identify effective treatment options for infectious agents commonly encountered in the field (particularly bacterial infections) and their predominant resistance patterns.
    • Provide updates of MSF’s therapeutic guidelines concerning use of selected drugs.
  • Support to the Medical Director and Pharmacists in drugs selection
  • Operation /Field work
    • Visit field projects in order to get a better understanding and provide practical and operationally sound, hands-on advice on ID and AR issues (min. 3 field visits/year).
    • Recommend changes to program directions or adjustments in intervention methods, due to changes on the ground for review and approval.
    • Ensure appropriate and adequate circulation of medical information between the field and HQs via the medical department or a specific desk

 

  • Conceive and contribute to the development of concept notes and protocols for operational research that includes, but is not limited to, improved empiric antibiotic strategies, effectiveness of antibiotic stewardship strategies, antimicrobial resistance surveys and their role in defining antibiotic protocols, antibiotic resistant databases, algorithmic diagnosis of and response to fever, infection prevention strategies, etc.
  • Liaise with the Access Campaign as necessary on ID drug issues
  • Review specialized literature and keep up-to-date on medical issues in the ID and ABR field
  • Develop links with centers of expertise/knowledge in the ID field (CDC, WHO, academia, etc) to benefit MSF’s field programs, and represent MSF at relevant meetings/congresses
  • Develop publications on medical issues, in the field of ID
  • Share information and provide advice on ID to other operational MSF sections
  • Develop and strengthen a medical network among MSF-USA returned field workers
  • May be called upon to lead modules at training sessions organized by MSF-USA and by MSF OCP, especially those regarding MSF’s medical policies, with natural emphasis on ID AR.

Qualifications:

  • Medical doctor with formal Infectious Diseases specialty training
  • Experience with a hospital antibiotic stewardship program is preferred
  • Minimum 2-5 years medical field exp. in developing countries, preferably with MSF
  • Excellent communication skills in English (written and oral); French (oral) is preferred.
  • Demonstrated ability to work on projects with a wide variety of participants, and to facilitate dialogue and share information among all concerned parties.
  • Ability to synthesize and analyze medical data so as to recommend improvements to field practice and draft implementation plans for adopting changes
  • Ability to write reports, medical protocols, and scientific articles for internal and external audiences
  • Ability to effectively present information and respond to questions from colleagues, including managers, as well as donors, and the general public.
  • Genuine commitment to MSF's humanitarian principles
  • Willingness and ability to travel regularly to the field and other MSF offices (25%), optimally 3-4 months in the field per year given the need for implementation of objectives in this area
  • Strong computer literacy.

A three year moral commitment is required. This is conceived as a full-time position requiring flexibility for travel.  Starting salary mid 100’s to 110’s for full-time equivalent, commensurate with experience.  Excellent benefits.  To learn more, visit our Web site:  www.doctorswithoutborders.org.

Send letter of interest and CV to:  Employment.msfusa@newyork.msf.org, Attn:  Infectious Diseases Specialist Search.

 Applicants are strongly encouraged to apply by July 22, 2015.

 No calls, please.

Marketing Analyst

MSF-USA Job Description

Marketing Analyst

 

 

  1. Purpose of the Job

 

Manages data and data quality for fundraising and cultivation across all channels, including: data extraction, transformation, and loading; quality control audits on data, reports and dashboards; investigating and fixing problematic data.  Fulfills ad hoc data and reporting requests from Development Department staff.

 

  1. Essential Functions and Responsibilities

 

Campaign Management (40%)

 

Participates in planning of house marketing campaigns and oversees implementation of renewal data strategies in the campaign plans.

  • Reviews house mailing marketing source codes created by agency and ensures all source data files uploaded to donor database of record are complete and accurate.
  • Ensures data are pulled from donor database of record accurately in correct segments for mail and telemarketing campaigns per approved process.
  • Participates in weekly data conference calls with data service bureau (OMP) and database vendor (ROI) and supervisor to review pending data issues as they pertain to segmentation strategy and execution.

 

Manages implementation for e-mail fundraising and cultivation:

  • Creation and implementation of source codes for online solicitation and advertising projects, either in-house or in conjunction with digital marketing vendor(s) as appropriate
  • Works closely with web strategy vendor and Digital Marketing Manager to confirm segmentation of audience data extracted and loaded correctly into emailing tool for e-mail campaigns per approved process.
  • Loads audience segmentation data files and contact data updates as necessary for email solicitations and cultivations across all fundraising business units.

 

Data Management (50%)

 

Takes primary responsibility for all source code data stored in the donor database of record:

  • Creates, manages and implements source codes for all outgoing solicitations/cultivations across all channels to track behavior and revenue, and to ensure accurate data analysis for testing results and fundraising strategies.   For source codes created by other parties, reviews for accuracy and, if necessary, fixes and identifies root cause of problem.    
  • Ensures all required data per source code (source descriptions, cost, project, drop count, anticipated revenue, etc.) are recorded accurately in the donor database of record.
  • Ensures results (contact history) from all solicitation campaigns across all channels are entered or uploaded into donor database of record per approved process. 
  • Reconcile revenue statistics and provide revenue reclassification by project. 

 

Oversees and manages data synchronization between donor database of record and third-party fundraising and communication platforms:

  • Ensures contact data and donor contact preferences are synchronized between donor database of record and e-mail blasting platform at request of supervisor.
  • Manages various contact and transactional data uploads for solicitation/cultivation channels (e.g. contact uploads from online e-newsletter subscribers, mail date uploads, end of campaign uploads, email related data) or provides technical support (e.g. DonorDrive transaction uploads by Events team).

 

Provides departmental support for general data requests in donor database of record, email blasting platform and analytics tools

  • Supports implementation of all vendor models and overlays; manages updates and reporting of Quarterly Index Data. 
  • Performs quality control audits on key dashboards and reports per approved process.  Troubleshoots errors and fixes source data or identifies transformation problems.  Tracks and fulfills ad-hoc data requests from donor database users as necessary; oversees vendor fulfillment of data requests as appropriate
  • Maintain data dictionary and extraction/transformation rules for key metrics.
  • Maintain organization scheme for SQL code to streamline extracts and ensure consistency, replicability & accuracy. 

 

Manages and updates all procedural documentation related to Marketing Analyst functions on an on-going basis; provides instructional documentation to vendors and consultants as needed.

 

Planning & Management (10%)

 

Participates in Marketing and Operations meetings as needed to provide, in particular, input from experiences servicing donors; identifies methods for improving data management and synchronization routines.

 

Provides ongoing constructive feedback.

 

Responsible for staying abreast of MSF and international news and for building a general overall knowledge of the organization, including regularly reading general MSF publications and attending office presentations, and flash meetings in order to understand and explain MSF programs and financial information.

 

Attends staff meetings, Program briefings and several annual office-wide debates to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development.

 

 

  1. Physical Demands

 

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions. 

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  1. Working Conditions, Travel and Environment

 

The duties of the job require regular attendance 5 days/week during normal business hours for a minimum of 35 hours. 

 

Must be able to travel as required for standard domestic and international business travel.

 

  1. Qualifications

 

Required:

 

Minimum 3 yrs. relevant work experience, preferably in a non-profit, plus Bachelor's degree, or equivalent combination of education and experience.

 

Keen attention to detail and ability to keep to deadlines.

 

Strong computer literacy and reporting capabilities using database software and Excel, and the ability to search the internet for research purposes and to learn new Windows-based programs. Ability to compare complex data sets via SQL or other means.

 

Knowledge of basic relational database concepts and technology.

 

Demonstrated ability to think through problems systematically, integrate information from multiple sources, propose and implement solutions, and monitor their effectiveness for all parties.

 

Ability to create and maintain process documentation and to implement new processes for improving data quality.

 

Ability to track multiple projects at one time and to prioritize ongoing vs. immediate needs appropriately.

 

 

Strong interpersonal and written and oral communications skills.

 

Ability to handle a large volume of work.

 

Ability to work with a minimum of supervision.

 

Excellent judgment and diplomacy.

 

Preferred:

 

Knowledge and interest of international affairs and/or activist background.

 

Project management experience.

 

Experience with Revolution Online (ROI) donor database and/or Microsoft Dynamics CRM.

 

Many of MSF-USA’s homemade database applications and data management routines currently run on Microsoft Access; experience with Access is preferred but not required.

 

To apply:

To apply, send cover letter and resume to: Employment.msfusa@newyork.msf.org, Attn: Marketing Analyst

Low to High 50’s, salary commensurate with experience. Great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

Application Deadline – August 14, 2015

Marketing Project Manager

  1. Purpose of the Job:

Each year, Doctors Without Borders executes multiple cross-channel communications, fundraising, and advocacy campaigns. Additionally, beginning in fall 2016, MSF will re-launch a traveling exhibit, with the plan of visiting 6-8 cities per year for 3 years. Working across teams and departments, the Marketing Project Manager is responsible for managing the strategic planning and execution of digital and print marketing and brand advertising campaigns. This role develops project plans and timelines for assigned projects, schedules stakeholder meetings, manages inventory of deliverables, assigns tasks and conducts follow-up to assure timely delivery both from internal staff and vendors, so that projects launch on time and have maximum impact. This role will also help manage the project planning for the traveling exhibit project. The Marketing Project Manager also manages the reporting on campaign success based on agreed-upon goals.

 

  1. Essential Functions and Responsibilities:

 

Campaign Management (100%)

  • Coordinates project kick-off meetings with assigned teams to define project goals, deliverables and launch dates 
  • Offers strategic input on best practices for content marketing across channels
  • Develops timelines, processes and workflow to produce assets required for campaign implementation
  • Works with cross-functional project teams to analyze project needs and ensure that they fit with broader marketing, advocacy or communications strategies
  • Creates project work plans and timelines, and revises as appropriate to meet changing needs and requirements
  • Identifies resources needed and assigns individual responsibilities.  Determines and assesses need for additional staff and/or consultants.
  • Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
  • Ensures project documents are complete, current, and stored appropriately
  • Drives, leads and facilitates project-related meetings
  • Manages and maintains project history, versioning and files 
  • Working closely with the digital team, manages production of website and digital advertising assets.
  • Troubleshoots technology issues/concerns 

 

  1. Supervisory Responsibilities: n/a

 

  1. Fiscal Responsibility: Responsibilities include developing project expense budgets and making sure they are adhered to.
  2. Extent of Public Contact: This position has extensive contact and collaboration with external vendors.

 

  1. Physical Demands: While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office. 
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

  1. Working Conditions, Travel and Environment: There is no travel foreseen for the marketing project manager.

 

  1. Qualifications:
  • 3-5 years experience at managing complicated, multi-channel marketing projects with a variety of goals, timelines and deliverables
  • Thorough knowledge of creative, project management, print production & digital processes 
  • Strong organizational, written communication and presentation skills 
  • Ability to exert influence and motivate people who do not report to the position
  • Ability to effectively manage multiple concurrent projects in a fast-paced environment with multiple challenges and shifting priorities
  • Understanding of progressive online social communities and experience with a wide variety of digital social tools.
  • Familiarity with Microsoft Project and/or other Gantt charting and project management tools.
  • Analytic thinker/problem solver 
  • Exceptional attention to detail and relentless follow-up skills
  • Intelligence, integrity, good judgment, plus flexibility, creativity and a sense of humor
  • Power user of Excel, Word and PowerPoint
  • Marketing agency or corporate / digital marketing department experience preferred

To apply, send cover letter and resume to: Employment.msfusa@newyork.msf.org, Attn:  Marketing Project Manager

Low to Mid 70’s, salary commensurate with experience. Great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

Planned Giving Officer

Purpose of the job:

 

Under the direction of the Director of Major Gifts, the Planned Giving Officer is responsible for managing a Planned Giving program that includes bequests, charitable remainder trusts, charitable lead trusts, charitable gift annuities, and other planned giving vehicles. This includes the responsibility for expanding the planned giving marketing program with the goal of securing long-term deferred commitments. This position also requires. a significant number of personal visits and extensive communication by phone, letter and other methods to build a relationship that motivates the donor to support MSF.

 

Essential Functions and Responsibilities

 

Planned Giving Donor Cultivation: 

 

Cultivates and solicits new deferred and life income gifts through face-to-face visits, calls, emails, and other communications with individuals and their professional advisors.

 

Stewards existing members of the Legacy Society to confirm and increase their commitment to MSF USA.

 

Cultivates attorneys, trust officers, accountants, financial planners, and other estate planning professions regarding opportunities for their clients and provides information and materials for their use and distribution.

 

Conducts follow up from donor meetings on a timely basis ensuring that information received is entered into the database, donor debrief record and discussed with key team members. 

 

Manages Planned Giving events including, but not limited to, donor recognition lunches; Planned Giving info sessions, and other related activities. 

 

Collaborates with the Manager of Prospect Research in identifying candidates for Charitable Trusts

 

Coordinates Planned Giving cultivation strategies with Major Gifts and attends donor meetings at their request and vice versa.

 

Ensures that the Planned Giving webpage is accurate and engaging, and creates new content, as needed.

 

 

Marketing and Management:  

 

Responsible for crafting the overall Planned Giving strategy with the support of the Marketing department and organizes regular follow-up check-ins with Marketing

 

Responsible for designing and implementing an annual broad-based, pro-active marketing plan in order to expand the Planned Giving program. Monitors results on a quarterly schedule.

 

In collaboration with senior staff, creates and implements cultivation and solicitation methods, including personal solicitation (telephone or face-to-face; by Board, Executive or other), targeted mailings, invitations to MSF events and/or donor parties and other valid marketing tools.

 

Coordinates with Major Gifts and Planned Giving Associate in creating annual marketing strategy calendar and coordinates with Marketing in designing and scheduling all Planned Giving direct marketing activities.

 

Drafts proposals and correspondence, and prepares strategy, briefing, and debriefing materials; contributes to strategy and creative ideas; records and tracks current actions and next steps in database.

 

Manages mailings to planned giving donors, including the requesting of data from Operations and Marketing.

 

Works with Program and Communications staff to research content and develop positioning for Planned Giving marketing materials, correspondence and reports that serve to raise funds while educating donors about the field and advocacy work of MSF.

 

Provides support and guidance to PG assistant and intern

 

Networks with other organizations to provide benchmarking and sharing of best practices.  Remains current with trends in the philanthropic world.

 

 

General:

 

Builds knowledge of media and publications activities in order to leverage them for Planned Giving.

 

Responsible for staying abreast of MSF and international news and for building a general overall knowledge of the organization, including regularly reading general MSF publications and attending office presentations (BBLs) in order to understand and explain MSF programs and financial information.

 

Attends staff meetings, Program updates and several annual office-wide debates to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development.

 

Other tasks, as assigned.

 

Supervisory Responsibilities:

 

Supervises one assistant and intern.

 

Fiscal Responsibility

 

Contributes to the annual forecasting and review of planned giving revenue conducted by the Director of Major Gifts, and ensures appropriate coordination with Finance.  Contributes to raising revenue for MSF via identifying, researching and developing cultivation and solicitation strategies

 

Is responsible for maintaining the privacy of donors’ personal and financial data.

 

Extent of Public Contact

 

Interacts with high-level contacts including Board of Directors, Board of Advisors, and donors. Answers caller questions about MSF, especially as they pertain to Planned Giving and donor events.  Attends donor events (house parties, speaker events, et. al) as necessary to support the Major Gift team, and to represent MSF.

 

Physical Demands

 

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions.  Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.

 

To travel to the field (usually in the developing world), the employee must attest to physical fitness to endure physically difficult, high stress situations which may include the necessity to walk long distances, carry a backpack or other equipment of up to 50 pounds, to ride long distances over very poor road conditions, to eat a limited diet and/or to reside in potentially uncomfortable housing or tents.

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Working Conditions, Travel and Environment

           

The duties of the job require regular attendance 5 days/week for a minimum of 35 hours.  Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required.

 

Must be able to travel as required for standard domestic and international business travel, as well as to MSF field projects.  While performing the duties of this job in the field, the employee may be exposed to precarious settings under high security and/or very basic living conditions and outside weather conditions, and infectious diseases.

 

 

Qualifications/Knowledge and Skills

  • Three to five years progressive non-profit fundraising experience strongly preferred in Planned Giving and Marketing.
  • Bachelor’s Degree, or equivalent combination of education and experience.
  • Strong interpersonal skills combined with excellent written and oral communications skills.
  • Strong computer literacy, including ability to use word-processing, spreadsheet and database software.
  • Ability to analyze and synthesize complex and sensitive material and use it to develop strategic plans, and to present appropriate, well-informed messages to donors.
  • Ability to write a range of correspondence from formal business letters to thank-you notes.
  • Ability to handle a large volume of work under pressure and with deadlines.
  • Excellent time management and organizational skills.
  • Keen attention to detail with ability to track multiple projects at one time.
  • Ability to work with a minimum of supervision.
  • Excellent judgment and diplomacy. 
  • Proven creative and strategic skills.
  • Knowledge of international humanitarian affairs preferred.
  • Ability to travel.
  • Valid driver’s license required.

 

To apply, send cover letter and resume to: Employment.msfusa@newyork.msf.org, Attn: Planned Giving Officer

Low to Mid 70’s, salary commensurate with experience. Great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

PT Receptionist (With Benefits)

 

Doctors Without Borders/Médecins Sans Frontières

seeks a

Part-time Receptionist (with benefits)

The New York Office of MSF is seeking a part-time Receptionist for the morning shift to work at the front desk and operate a multi-line telephone system to answer incoming calls and direct callers to appropriate personnel. S/he will also support all other Office Services functions as required.

Responsibilities:

  • Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department
  • Welcomes on-site visitors, determines nature of business and announces visitors to appropriate personnel
  • Assists in updating office-wide calendars and helps maintain conference room scheduling
  • Retrieves and routes incoming faxes
  • Performs other clerical duties as needed, such as filing, photocopying, and collating
  • Performs general office services duties such as maintaining common areas and setting up conference rooms

Requirements:

  • Strong interpersonal and communication skills, including ability to create a welcoming presence for our visitors and staff
  • Ability to screen incoming calls and visitors with discretion and judgment
  • Ability to read and interpret documents such as safety rules, procedure manuals, etc.
  • Basic computer literacy, including the ability to use word processing, email and spreadsheet software
  • Associates degree (A.A.) plus two years related work experience; or equivalent combination of education and experience

Schedule:            Monday – Friday              8:45 AM – 1:00 PM         

Starting wages:  $24-$25/hour with occasional opportunity to work additional hours.  Excellent benefits including health insurance and paid vacation.

To apply please send letter of interest and resume to:  employment.msfusa@newyork.msf.org,  Attn: PT Receptionist Search. 

No calls, please.

Seasonal Donor Services Representative (September – February)

The NY office of MSF-USA is seeking a seasonal Donor Services Representative to respond to donor inquiries, and provide the highest quality service in response to donor calls and correspondence during our busiest time of year.

           

Position responsibilities:

  • Answers prospective and current donor questions on the telephone, online chat, and by e-mail regarding MSF activities and programs, contribution options and guidelines.
  • Assists donors with donations and receipting and with issues that cannot be handled by MSF’s inbound call center.
  • Regularly reviews and updates the donor database with relevant donor codes and notes.
  • Provides administrative support for major gifts and foundations and corporations fundraising units.
  • Provides input on the development of donor service communications materials including letters, email, and telephone scripts.
  • Provides support for donor account data hygiene projects.

 

Qualifications:

  • Minimum two years administrative experience, preferably in a customer service and/or non-profit environment, plus B.A., or equivalent combination of education and experience.
  • Strong interpersonal and written and oral communications skills.
  • Proven administrative skills including keen attention to detail with ability to track multiple projects at one time.
  • Strong computer literacy, including ability to use word processing, spreadsheet and database software, to search the internet for research purposes and to learn new Windows-based programs.
  • Prior experience with Revolution Online, Raisers Edge or other donor database a plus.
  • Residence in or willingness to relocate to NYC metro area (no relocation package provided).
  • US work authorization.

 

Rate of pay:  $15 - $18 / per hour, commensurate with experience, for a 35-hour work week.  Opportunity for additional work hours, especially during the height of the busy year-end season.   Hours 35-40 pay at same base rate; hours worked over 40 pay at time and a half.  No benefits.

 

Send cover letter and resume to:  employment.msfusa@newyork.msf.org, Attn.:  Seasonal Donor Services Representative Search.

Candidates are encouraged to apply by August 7, 2015.

Training Coordinator

  1. Purpose of the Job:

Under the supervision of the Director of Field Human Resources, identifies needs, develops content, administers & facilitates training programs to MSF staff with a specific focus on developing management capabilities for OCP (Operational Center Paris) staff. Leads the design & delivery of Management trainings in the field and in Head Quarters, and supports other OCP training courses and initiatives designed to enhance management competencies.  

 

  1. Essential Functions and Responsibilities:

Development of Management Training and Skill Development Package (50%)

In close collaboration with OCP Training Unit in Paris, develops and delivers comprehensive training and skills development package for MSF OCP with specific focus on developing management competencies for field and HQ staff

Designs & creates course content & experiential learning activities using a wide variety of pedagogical tools & resources, incorporating e-learning and face to face delivery.

Designs and oversees other support initiatives, such as coaching and mentoring to enhance management competencies for MSF OCP field staff

Ensures all training materials and approaches are consistent with current OCP HR policies & strategy

Leads the promotion of management trainings within OCP to build familiarity with the contents of the program & support for the further development of new modules & courses.

Creates and leads focus group to identify most relevant areas of need in order to enhance management capacity in MSF OCP and to use available skills to build training and other support initiatives

Liaises with external institutions and organizations to ensure MSF is aware of & utilizing best training & development practices.

Develops and maintains inter-network contacts with other trainers in MSF to promote sharing of organizational best practices in management training

Contributes to other training initiatives in the MSF movement when applicable.

Directs the development of new audio-visual support materials (eg: training videos, podcast interviews). Works with the Communications department to maximize the use of MSF press releases, podcasts & other existing communications materials.

Researches, designs and implements the use of evaluation tools to assess the effectiveness of all management trainings and adapts training modules accordingly

Ensures all course materials and facilitator guides are available in both English & French, and other languages when requested. 

Facilitation of courses (25%)

Ensures the delivery of:

  • existing Field Management training (Level 1) in the field (approx. 8-12 times per year). Acts as lead facilitator approx. 2-4 times per year.
  • new management training programs, in the field or at HQ

Organizes the delivery of all modules adapted for other OCP training courses, in HQ and the field. Including liaison with field teams to ensure logistics are in place for the delivery of training courses

Develops budget and has direct fiscal responsibility for all costs related to the development & translation of course materials.

Ensure sufficient pool of trainers to deliver management training and other intiatives. Including identifying, and/ or recruiting new trainers and/ or mentors

Manages, evaluates and coaches trainer and mentor pool

Evaluates management training courses, reports on findings and adjusts trainings as necessary

Maintains a record of all MSF staff attending management training courses. Provides country HRCos with the details of all national staff attending courses so that the details can be entered into Homere.

Support to MSF-USA Field HROs and Outreach Coordinator (15%)

Supports MSF-USA’s Placement Officers and Outreach Coordinator in identifying ongoing training opportunities for field staff, both within and outside MSF

Facilitates modules at the MSF-USA Info Days’ as requested by the Recruitment Officers. Reviews the content & delivery of any activities & modules as requested by the Recruitment Officers.

May be required to replace HROs or assist with recruitment on ad hoc basis

Interdepartmental Coordination  (10%)

Attends weekly Field HR staff meetings and other office department meetings to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development.

Develops regular meetings with all office departments in order to be aware of internal resources that can be repurposed &/or incorporated into existing & future training modules.

Attends monthly staff meetings and office-wide debates to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development.

Field Assignments

May take on occasional field assignments (4-6 weeks duration) to respond to urgent field needs, in addition to facilitating field trainings.

  1. Supervisory Responsibilities:

Identifies, recruits and supervises field staff hired to facilitate the Field Management training program.

Does not directly supervise any regular permanent staff, but does give assignments to and coordinates work with an Assistant and several office volunteers.

Supervises interns & other temporary support staff (office volunteers) hired to help prepare & translate training materials.

  1. Fiscal Responsibility

Develops budget and has direct fiscal responsibility for all costs related to the development & translation of course materials.

Has indirect fiscal responsibility by supporting CoFiRHs and HRO at the des level to hold the Field Management trainings in their countries. Ensures all costs related to country based trainings are charged &/or on-charged to the appropriate mission.

  1. Extent of Public Contact

Represents the MSF movement to other NGOs and educational institutions.  Within the MSF movement interacts with all levels of staff, field workers and colleagues at other sections to strategize, plan, and coordinate, as well as to stay abreast of MSF issues and to research topics.

  1. Physical Demands

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office with many interruptions.  Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.

To travel to the field (usually in the developing world), the employee must attest to physical fitness to endure physically difficult, high stress situations which may include the necessity to walk long distances, carry a backpack or other equipment of up to 50 pounds, to ride long distances over very poor road conditions, to eat a limited diet and/or to reside in potentially uncomfortable housing or tents.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Working Conditions, Travel and Environment

The duties of the job require regular attendance 5 days per week for a minimum of 35 hours.  Must be available to work before 9:00 am, and after 5:00 pm or on weekends, as required.

Must be able to travel as required for domestic and international business travel as well as to MSF field projects.  While performing the duties of this job in the field, the employee may be exposed to precarious settings under high security and/or very basic living conditions and outside weather conditions.

 

  1. Qualifications:

 

  • Qualifications or comparable experience in training, pedagogy, education and/or adult learning plus minimum 5 years related experience
  • Experience working in overseas, including in developing countries, and in the aid and development sector. MSF experience is preferred, but not essential.
  • Demonstrated ability and experience in:
    • determining training needs
    • designing training programs using active, experiential adult learning principles
    • coaching new facilitators to deliver training programs
    • knowledge of e-learning design and delivery preferred
  • Strong facilitation skills
  • Excellent written and oral communications skills in English, working knowledge of French is preferred.
  • Knowledge of HR management
  • Genuine interest in and commitment to the humanitarian principles of MSF.
  • Strong interpersonal skills, especially cultural sensitivity
  • Ability to handle a large volume of work
  • Outstanding proven time management and organizational skills
  • Keen attention to detail with ability to track multiple projects at one time.
  • Ability to work with limited supervision & direction
  • Excellent judgment and diplomacy
  • Residence in or willingness to relocate to NYC.

To apply:

To apply, send cover letter and resume to: Employment.msfusa@newyork.msf.org, Attn: Training Coordinator

Low to High 80’s, salary commensurate with experience. Great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

Application Deadline – August 7,  2015

Web & User Experience (UX) Designer

Doctors Without Borders/Médecins Sans Frontières (MSF) provides assistance to populations in distress, to victims of natural or man-made disasters, and to victims of armed conflict, irrespective of race, religion, creed or political convictions.  When medical assistance is not enough to save lives, MSF will speak out against human rights abuses and violations of humanitarian law its teams witness while providing medical relief.

MSF is currently seeking a Web & User Experience (UX) Designer for a full time role. The Web & UX Designer will work as a member of the MSF International Web Team, a distributed strategic and technical team responsible for MSF’s Web presence and overseen by senior management at MSF's New York office. This position requires a regular on-site presence in New York City, with potential flexibility for remote work, when necessary, for the right candidate.

Responsibilities:

HANDS-ON WEB AND UX COORDINATION AND DESIGN (70%)

The Web & UX Designer is expected to play a key role in the global creative direction for the organization, with a focus on understanding and creating appropriate experiences for the various international Web audiences we serve. This role requires excellent interpersonal skills, and the ability to articulate creative decisions and manage internal stakeholders globally. The successful candidate will work closely with the Web Project Manager, Developers, and other staff to achieve MSF’s strategic goals on the Web and respond to the needs of its audiences.  Main duties include, but are not limited to:

  • Designing graphics, infographics, Web page layouts, and other elements for MSF Web sites and global digital initiatives
  • Helping to shape MSF’s user experience architecture and design globally, by collaborating with stakeholders and team members in an agile, iterative user-centered design process to design features, create user personas and user stories, develop mock ups and prototypes, and coordinating usability testing when needed
  • Taking a lead role in the redesign of selected MSF Web properties as appropriate, based on organizational goals and input from stakeholders

RESEARCH AND PLANNING (20%)

  • Remaining up-to-date on the latest technology and trends in user-centered design and usability and sharing this knowledge and UX best practices regularly with the team
  • Participating and assisting in the moderation of Web Team group meetings and conference calls

STAFF & STAKEHOLDER MANAGEMENT AND SUPPORT (10%)

  • Assisting various Web communications and fundraising staff with front-end design tweaks and updates that can be made in source code using HTML and CSS
  • Supervising and mentoring Web/Design interns and/or freelancers

Required Skills:

  • Strong understanding of basic visual design elements and principles
  • Extensive experience designing for users on the Web, including desktop and mobile/responsive layouts
  • Wireframing experience; proficiency in Omnigraffle or equivalent
  • Advanced Adobe Creative Suite skills, to include at minimum Photoshop and Illustrator
  • Programming knowledge to understand the technical implications of design decisions, including demonstrable skills in HTML, CSS, and Javascript
  • Clear and effective communication and presentation skills; demonstrated experience guiding and managing stakeholders through the design process
  • Supervisory experience; demonstrated ability to delegate design work duties to junior designs or interns
  • Exceptional organizational skills; ability to work well both independently and as a part of a team
  • Link to portfolio—candidates without a portfolio will not be considered

Preferred Skills:

  • Knowledge of Git and version control and source code management (SCM) systems
  • Experience designing for Web and mobile applications
  • Experience using the Drupal CMS
  • Experience with Agile/SCRUM methodology
  • Knowledge of Google Analytics and Web performance measurement
  • Familiarity with and understanding of MSF’s humanitarian mission

Additional Requirements:

  • 3+ years’ experience in Web design and UX
  • Bachelor's degree, or equivalent combination of education and experience.
  • Outstanding, proven time management and organizational skills, keen attention to detail.
  • Ability to work independently, move projects from conceptual stages to launch, and handle multiple and often competing deadlines.

To apply:

Send cover letter with resume to: employment.msfusa@newyork.msf.org

ATTN:  Web & UX Designer

Low to Mid 70’s, salary commensurate with experience. Great benefits. Generous paid time off. A friendly, supportive environment with growth potential.

NO CALLS

NO AGENCIES, PLEASE.

SEEKING APPLICANTS RESIDING IN THE NYC AREA

Mobile Implementation Officer (MIO)

Mobile Implementation Officer (MIO) – ‘PRAXIS’ App Field Implementation

 

BACKGROUND

Médecins Sans Frontières (MSF) is an independent, medical, emergency relief organization that provides assistance to people worldwide, regardless of their background, religion or political convictions. Above all, we aim to save lives and to offer medical care to victims of disasters, wars and epidemics. Working together with local staff, we give direct support to the population. MSF also appeals to those in power, including governments and international organizations, and speaks out about the abuses we encounter in the course of our work.

 

MSF currently operates activities in 35 countries with a wide spectrum of programs. The Medical Project Unit in MSF New York is part of the Medical Department of Operational Cell – Paris and provides technical support for: Tropical Medicine, Infectious Diseases, Environmental and Surgical Epidemiology as well as eHealth/Medical Informatics. The eHealth team is being newly organized to provide an effective mechanism for rapid system analysis and development decisions that can efficiently bring to scale cross-MSF integrated health information platforms.  Through this process, the eHealth team aims to strengthen programs, support quality improvement and program evaluation, and improve the care we deliver to our patients, in addition to contributing to “temoignage” and scientific research. 

 

OBJECTIVES OF THE POSITION

Together with the desks and field teams, the Mobile Implementation Officer (MIO) will carry out the field implementation of the Health Information software (‘PRAXIS’ App), determine the project's monitoring and surveillance needs, and customize the installation to meet these.

The MIO will also initiate the change management strategy for PRAXIS in the mission: train the field staff in the use of the software and ensure that an ongoing briefing process is put in place to allow for the use of the software by future field staff. Rarely, the MIO may also be called upon to revisit missions where PRAXIS has been implemented when needed.

 

Accountabilities

 

  • Contribute in the launch and implementation of PRAXIS: prepare field implementation schedule together with desk and coordination/field teams
  • Work with desk, coordination and field teams on preparing the Projects setup as well as on selecting appropriate data for projects Units/Modules
  • Identify field constraints/restrictions for the implementation process and anticipate solutions to mitigate those constraints (e.g.: remote implementation, connectivity/logistic constraints…)
  • Ensure the customization and implementation of PRAXIS, the new field health information software package both at project and coordination level.

 

  • Provide direct technical assistance and support to the teams in the field through short-term and medium-term field intervention

 

  • Assess the needs, opportunities and difficulties regarding routine medical data (collection, storage, transmission, analysis) in the medical services.
  • Install system on project specific computers
  • Support and advise field teams on changes/adaptations to be made in the existing data collection system and tools (tally sheets, registers) as needed
  • Provide training and coaching of the persons involved with medical data collection (Data Entry Clerk, Medical Focal point, Midwife , Clinical Officer, Medical Coordinator, etc.)
  • Train clinical staff on data entry and submission process
  • Train data managers on data entry and submission process
  • Train MedCos, HoMs, MedRefs, PCs on approval and review of data

 

In-between missions

  • Assist the desk in updating and adapting the existing tools
  • Contribute to the development and improvement of the user guide by providing constant updates based on field feedbacks and experiences
  • Assist with the translation of the tool and relevant manuals, documentation

 

Requirements

 

 

  • Medical(Nurse / Doctor / Medical Officer) or experienced non-medical coordination background
  • Postgraduate in Public Health is desirable
  • Experience on health data analysis at different level for different purposes (evaluation, planning, definition of health priority, epidemic early warning etc)
  • Solid field experience with MSF
  • Fluent English and French
  • Experience in training is a significant asset
  • Experience with Health Databases and Information Systems
  • Good communication skills, team spirit
  • Willingness, enthusiasm, and availability to travel to and work in different field settings
  • Essential computer literacy and familiarity with the use of internet for public health purposes, in particular web-based health information platforms and international public health networks and scientific databases

 

Conditions

  • Field position, between 3 and 9 months
  • Salary according to MSF Field salary scale
  • Reports to the eHealth Project Manager
  • Functionally reports to the Deployment Manager

 

To apply, send cover letter and resume to Employment.msfusa@newyork.msf.org, Attn: Mobile Implementation Officer (MIO).  

Salary between Low 26’s to 29’s (USD). Great benefits. Generous paid time off. A friendly, supportive environment with growth potential. EOE.

 

Web Developer

Doctors Without Borders/Médecins Sans Frontières (MSF) provides assistance to populations in distress, to victims of natural or manmade disasters, and to victims of armed conflict, irrespective of race, religion, creed or political convictions. When medical assistance is not enough to save lives, MSF will speak out against human rights abuses and violations of humanitarian law its teams witness while providing medical relief.

MSF is currently seeking a Drupal Web Developer for a fulltime six month contract role, with the possibility of transitioning into a full time staff position (with full benefits) after the contract period. The Web Developer will work as a part of the MSF Web Team, an international distributed team responsible for MSF’s Web presence and overseen by management (Director of Communications and Web Project Manager) at MSF's New York office. This position requires regular onsite presence, based in any one of MSF's country offices in North America or Europe, but for the right candidate could transition into a primarily remote position after the initial contract period.

Responsibilities:

DRUPAL DEVELOPMENT AND DRUPAL SITE BUILDING (70%)

Working as a member of the MSF Web Team, the Web Developer is responsible for the maintenance, ongoing growth, expansion of functionality, and support of the MSF Drupal content management system and international country site Web platform, MSF Association multisite Web platform, and a host of other smaller internal and external MSF Web sites.

Duties include, but are not limited to:

● Develop migration scripts for moving older sites onto the Drupal platform

● Perform sitebuilding activities, including creating and modifying content types, views, contexts, and blocks

● Develop and troubleshoot custom modules for the Drupal platform

● Install, test, and debug contributed modules

● Evaluate designs and wireframes for potential development issues

● Update and upgrade Drupal to solve performance and scaling issues

● Install and maintain mini sites in different server/hosting environments

INTERNAL CLIENT & TROUBLESHOOTING SUPPORT (20%)

● serve as an internal Drupal and Web support agent on the Web Team’s support helpdesk, providing assistance to MSF's international web and editorial network

● make suggestions on content and the creation of newly planned Drupal sites

COORDINATION AND PLANNING (10%)

● Contributes technical knowledge to the MSF Web Team to help determine and implement key objectives and achieve specific goals for MSF on the Web

● Participate in and assist in the moderation of all regularly schedule Web Team group meetings and conference calls

Required Skills:

● Advanced PHP, SQL, and JavaScript (jQuery) skills

● Advanced Drupal 7 site building skills

● Theming/CSS experience

● Experience building custom contributed Drupal modules to extend functionality on any Drupal site using Drupal’s Hook API

● Experience with Git and version control and source code management (SCM) systems

● Experience with advanced Drupal tools, including Drush, Features, CTools, and Panels

● Ability to accurately estimate work required for Drupal development tasks

Preferred Skills:

● Knowledge of Cloud Server hosting or Acquia hosting

● LAMP/MAMP environment administration experience

● Participation in the Drupal community and awareness of changes and innovations to Drupal core.

● Experience with Agile/SCRUM methodology

● Advanced understanding of Google Analytics and performance measurement

● Experience with Content Delivery Networks (CDNs)

Additional Requirements:

● 2+ years of professional Web development experience with Drupal sites, plus Bachelor's degree, or equivalent combination of education and experience.

● Outstanding, proven time management and organizational skills, keen attention to detail.

● Ability to work independently, move projects from conceptual stages to launch, and handle multiple and often competing deadlines.

● Ability to communicate effectively

Contract Conditions:

6 month contract; possibility of converting to full time (with full benefits) after contract period

Permanent Position Conditions*:

● Salary – high 60s to low 70s USD, commensurate with experience

● Excellent benefits, including 4 weeks vacation; Training and professional development

opportunities (DrupalCon!)

*based on need and resources after contract and on US residency; subject to local office

payscale and benefits if based outside of US

To apply:

Send cover letter with resume to: employment.msfusa@newyork.msf.org

ATTN: Web Developer (contract)

NO CALLS

NO AGENCIES, PLEASE. THIS IS AN ONSITE ROLE FOR A SINGLE WEB DEVELOPER