The following office-based positions are currently available at MSF.

International Human Resources Assistant

Doctors Without Borders/Médecins Sans Frontières (MSF) provides assistance to populations in distress, to victims of natural or man-made disasters, and to victims of armed conflict, irrespective of race, religion, creed or political convictions.   When medical assistance is not enough to save lives, MSF will speak out against human rights abuses and violations of humanitarian law its teams witness while providing medical relief.

The New York office of MSF seeks an articulate, highly organized individual to provide administrative support for our expatriate staff of 400+ employees.  Reporting to the International HR Manager, the Assistant will support the expatriate staff in the areas of payroll and benefits administration, HRIS and general administrative support.

Position responsibilities:

Payroll & Benefits Administration

  • Process benefits enrollments and changes
  • Respond to staff inquiries
  • Liaise with vendors
  • Work with Manager to develop, review and maintain appropriate content for briefing packages for expatriate staff

Human Resources Information Systems (HRIS)

  • Maintains and updates the internal HRIS with expatriate new hires, rehires, terminations demographic and payroll information

General Administrative Support

  • Assists with updates and maintenance of I-9 files, EEO and other HR compliance records
  • Assists with the creation of HR communication tools (flyers, brochures, etc)
  • Manages the HR Intern
  • Works closely with the Field Human Resources department on the needs of international staff

Qualifications include:

  • B.A. plus 2 years administrative work experience, preferably in Human Resources, or equivalent combination of  education and experience
  • Ability to communicate with diplomacy and tact
  • Keen attention to detail with ability to track multiple assignments at one time
  • Strong computer literacy
  • Ability to write business correspondence
  • Strong motivation to support MSF’s mission


Starting salary:  mid 40’s (for a 35-hour work week with some overtime available), plus excellent benefits and opportunities for professional growth and development

To apply:

Send letter of interest and resume to:,

Attn: HR Assistant Search.  No calls, please.


Revenue Manager

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international independent medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural and man-made disasters, and exclusion from health care in more than 60 countries. When medical assistance is not enough to save lives, MSF will speak out against abuses its teams witness while providing medical relief.

The New York City office of MSF is currently seeking a Revenue Manager, who, under the direction of the Director of Finance and Administration, provides leadership and coordination of MSF-USA’s revenue accounting management functions. The Revenue Manager ensures that revenue accounting procedures conform to generally accepted accounting principles.The Revenue Manager also ensures that, MSF USA revenue is completely and accurately reconciled, accounted and reported, both according to US GAAP and MSF GAAP.   

Essential Functions and Responsibilities:

Revenue Accounting and Information Management

Ensures timely compliance with local, state and federal regulators.  Keeps updated on compliance requirements of revenue accounts (ie CGA state filings).

Ensures accrual based accounting.

Ensures that donations as noted by caging operators are timely and accurately reflected in our bank account and properly accounted for in our general ledger system.

Ensures that donations processed via non-caging sources are deposited in the appropriate bank account and accurately accounted for in our general ledger system.

Ensures that corporate gift annuities (CGAs), endowments, pledges, refunds and security donations are processed timely and accurately.  Ensures that these activities are properly accounted for in the general ledger system and updated in the Development database as needed.

In close collaboration with the Development Department, reconciles monthly accounting records of year to date donation revenue with the development database.  Investigates and resolves all unreconciled activities.  Identifies all mis-coding in both the general ledger system and the Development database.  Ensures that all activities are completely and accurately reflected in both systems.

Ensures complete and accurate accounting of all non-donation driven cash receipts.

Monitors all pledges and proposes write off/allowance for uncollectible pledges.  Calculates the net value of all pledges receivables (adjusting for net value discount and allowances)

In coordination with the CGA administrator, ensures compliance with state specific reserve requirements.  Reports on the required cash reserves levels, in order to make adjustment on the cash / non cash investment portfolio.

In coordination with the Grants Officer, ensures proper recording and disbursement of time and purpose restricted donations on a regular basis.

Ensures that return on each specific endowment fund is properly tracked and accounted for monthly. In close collaboration with Development, defines which gifts qualify as endowments. In collaboration with the Director of Finance reviews and proposes a spending amount to be presented to the Administrative committee. Prepares the related accounting entries.

Ensures that CGA payout is supported by CGA liability by donation.  Where appropriate, proposes adjustment to reverse out donation income.

In coordination with the Director of Operation in the Development Department and donation processing vendors, reviews current processes covering donations, recommends procedures for greater/appropriate control and procedures, and implements updated processes.  Identifies appropriate controls and areas for greater efficiency.

In coordination with the Finance Manager, reviews current accounting practices, recommends procedures for greater/appropriate control and procedures, and implements updated processes.  Identifies appropriate controls and areas for greater efficiency.

Ensures that all procedures are properly documented.

Manages the monthly income closing process.  Ensures complete and accurate closing of books and records in coordination with the Finance Manager.

Manages relationships with various third party vendors for revenue related activities.  Assesses the relationship and performance of each vendor, and advises the Director of Finance of improvement needs.  Monitors subsequent performance.

Ensures complete and accurate preparation of revenue related schedules and reports in coordination with management reporting, budget review.

Point person in Finance for all cash receipts and revenue associated projects and responsibilities.

Codifies and documents the reconciliation process including roles of other members of Finance and Development

Management & Administration

Participates in planning and implementation of Finance Department strategies, policies, and procedures.

Makes recommendations to improve financial and accounting operations

Prepares finance related guidelines and desk aids for use by office staff

Updates finance office procedures as required.

Evaluates and recommends improvements in interdepartmental workflows

Conducts orientations of new staff to help them learn finance department procedures

Supervises Revenue Associate and Assistant, ensuring proper delegation of duties, monitoring of performance, setting goals and expectations, providing appropriate level of guidance and support and providing ongoing feedback.

May be assigned to cross-departmental working groups as lead finance representative to review business processes and recommended changes to processes or vendor practices.

Performs corporate level and disbursement activities as needed.

Performs field audits and other duties as assigned.

Consolidation of International MSF Accounts

Manages the finance team in the extraction and restatement of US financial data to meet international accounting standards.

Manages the generation of reports for use by International Office for the annual international combined financial income statement. 

Contributes to the ongoing international dialogue on the best methods to report on combined financial information that accurately captures the financial data of multiple offices with distinct accounting practices and GL codes. 



  • Five to ten years experience in a senior-level finance or accounting position
  • CPA or equivalent experience
  • Excellent accrual based accounting skills

Demonstrated excellence in managing teamsDemonstrated knowledge of accounting, spreadsheet, and fundraising software

  • Demonstrated experience in business process analysis and process update implementation
  • Ability to communicate with non-finance professionals about financial and accounting matters
  • Organized, detail-oriented, problem solving, individual
  • Strong written communication skills including ability to write internal memos to staff, and to document departmental procedures and write manuals
  • Excellent verbal communication skills, including ability to succinctly communicate with non-finance personnel about financial and accounting matters.
  • Ability to handle a large volume of work under pressure and with deadlines
  • Excellent time management and organizational skills
  • Keen attention to detail with ability to track multiple projects at one time
  • Excellent judgment and diplomacy


  • Prior experience with MIP and Revolution Online


Starting salary range: low to mid 80’s, commensurate with experience.  Excellent benefits.  Training opportunities and growth potential.

To apply:

Send cover letter and resume to:, Attn:  Revenue Manager

No calls, please.


Seasonal Donor Services Representative (September–February)

The NY office of MSF-USA is seeking a seasonal Donor Services Representative to respond to donor inquiries, and provide the highest quality service in response to donor calls and correspondence during our busiest time of year. 

Position responsibilities:

  • Answers prospective and current donor questions on the telephone, online chat, and by e-mail regarding MSF activities and programs, contribution options and guidelines.
  • Assists donors with donations and receipting and with issues that cannot be handled by MSF’s inbound call center.
  • Regularly reviews and updates the donor database with relevant donor codes and notes.
  • Provides administrative support for major gifts and foundations and corporations fundraising units.
  • Provides input on the development of donor service communications materials including letters, email, and telephone scripts.
  • Provides support for donor account data hygiene projects.


  • Minimum two years administrative experience, preferably in a customer service and/or non-profit environment, plus B.A., or equivalent combination of education and experience.
  • Strong interpersonal and written and oral communications skills.
  • Proven administrative skills including keen attention to detail with ability to track multiple projects at one time.
  • Strong computer literacy, including ability to use word processing, spreadsheet and database software, to search the internet for research purposes and to learn new Windows-based programs.
  • Prior experience with Revolution Online, Raisers Edge or other donor database a plus.
  • Residence in or willingness to relocate to NYC metro area (no relocation package provided).
  • US work authorization.


Rate of pay:  $15 - $18 / per hour, commensurate with experience, for a 35-hour work week.  Opportunity for additional work hours, especially during the height of the busy year-end season.   Hours 35-40 pay at same base rate; hours worked over 40 pay at time and a half.  No benefits.

To Apply:

Send cover letter and resume to:, Attn.:  Seasonal Donor Services Representative Search.


Candidates are encouraged to apply by August 8, 2014.