Current job openings

Department

Our dynamic Development Department is responsible for raising over $350 million annually in funds in order to meet the financial needs of our organization which allows MSF to carry out its mission effectively and efficiently.

The Development Systems team serves the entire Development Department by supporting all fundraising operations, from massive multi-step, omni-channel marketing campaigns to supporting the growth of high touch relationships with major donors, foundations, and corporations.

Project

Under the supervision of the Fundraising Systems Manager and in daily collaboration with all Fundraising System team members, provides all necessary administrative support to MSF’s fundraising operations. Ensures gift processing and updates to donor accounts in MSF’s donor database are performed with the utmost attention to detail and data quality; takes primary responsibility for regular data entry and data hygiene routines.

Tasks

1. Essential Functions and Responsibilities

Fundraising Systems and Data Quality Control (85%)

• Develops working knowledge of MSF’s donor database, systems, and operational procedures
• Performs daily and weekly quality control and data hygiene routines; reports trends in data problems to Fundraising Systems Manager. Supports data hygiene projects under direction of supervisor.
• Cross-trains on other Fundraising Systems functions to provide coverage of other staff as needed.
• Takes full responsibility for data entry and data corrections in donor database of record.
• Performs specific transaction uploads.
• Merges, prints and mails large volumes of donor correspondence.
• Supports quality control of all donation upload files to verify accuracy and timeliness with support of Fundraising System Associate in charge of database input files.
• Performs quality control of the following functions: general gift processing, tribute processing, and data maintenance to ensure the quality and timeliness of these functions
• Supports Fundraising Systems Associate in charge of database output files in performing quality control of acknowledgment (gift receipt) files as needed.
• Assists team in conducting monthly financial reconciliation procedures.
• Supports team in identifying and addressing routine operational problems regarding data processing and reporting encountered by other staff.
• Provides guidance to high-touch groups in the handling of specific transactions.
• Assists Manager and Associates with diverse tasks, as assigned.

VENDOR MANAGEMENT AND SUPPORT (10%)

• Performs quality control for tribute keying of new personnel at caging/keying vendor as requested by supervisor
• Assists in answering questions from and training staff at MSF’s caging/keying vendor.
• Assist the Operations Associates with answering all other types of vendor questions.

PLANNING & MANAGEMENT (5%)

Contributes to the creation and implementation of an annual Operations plan, designed to continually improve the efficacy and efficiency of departmental systems.

Contributes to creating or updating documentation of policies and procedures as directed by Manager.

Attends staff meetings and several annual office-wide debates to participate in information sharing across all departments, and stay informed on important MSF topics so as to be able to contribute to the organization’s ongoing development.

2. Supervisory Responsibilities:

Trains and helps in the supervision of the Seasonal Fundraising Systems Assistant.

3. Fiscal Responsibility

Contributes to the generation of revenue by helping to maintain the accuracy and timeliness of revenue recording, which allows us to provide high quality service to our donors. Is responsible for maintaining the privacy of donors’ personal and financial data.

Physical Demands

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within the context of a moderately noisy office.  Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

5. Working Conditions, Travel and Environment

The duties of the job require regular attendance 5 days/week for a minimum of 35 hours.  Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required.  Must be able to travel as required for standard domestic and international business travel

Requirements

• Minimum 2 years administrative work experience in an office environment plus BA; or equivalent combination of education and experience.
• Excellent keyboarding skills with the ability to produce high volume, high quality data
• Strong written and verbal communication skills
• Affinity for and facility with numbers
• Computer literate with strong skills in word processing and spreadsheets, familiarity with databases and ability to learn new Windows-based programs.
• Organized, extremely detail-oriented, ability to prioritize and work under pressure, with a flair for creative problem solving.

• Fundraising software experience a strong plus.
• Residence in or willingness to relocate to NYC metro area (no relocation package offered)
• US work authorization

Type

HQ

Contract Type

Open Ended Contract

Additional Information

Starting salary high 40s to low 50s  (commensurate with experience).

Desired Hiring Date

30, July 2018

Working Time %

100,00

How to Apply

To apply, send letter of interest/cover letter and resume to: employment.msfusa@newyork.msf.org,

ATTN: “Fundraising Systems Assistant” position.

Submissions without cover letter will not be reviewed. No phone calls please.

Only shortlisted candidates will be considered.

Application Deadline: June 22, 2018.

Department

Working in the Domestic HR Department, the Project Manager/Systems Technical Recruiter will support both the Systems and Domestic HR Departments.

The Domestic Human Resources Department (Domestic HR) ensures that the organization’s US domestic human resources and facilities management are sufficient to allow the organization to carry out its mission effectively and efficiently.  The Domestic HR Department is responsible for the payroll and benefits administration, recruitment, training, benefits and HR compliance of MSF-USA HQ staff and operations.  

Project

The Project Manager/Technical Recruiter will primarily be responsible for creating a recruitment hub for Systems positions and recruit for project-related positions.

Tasks

Reports to Assistant Director of Domestic HR.

Requirements

• Proven experience recruiting for technical roles or equivalent experience
• Ability and experience with conducting different types of interviews (structured, competency-based, etc.)
• Hands on experience with various stages and best practices in the selection processes (phone interviewing, reference check etc.)
• Familiarity with HR systems such as, Applicant Tracking Systems, and Candidate Management Systems, Human Resource Information Systems
• Experience leveraging various sources such as social media networks
• Excellent communication and interpersonal skills
• Partner with HR management in full-cycle recruitment and hiring procedures
• Assist with creation of job descriptions and post jobs
• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
• Facilitate the interviewing and hiring decision-making process with interviewing teams and hiring managers
• Demonstrate established network; know where to source and identify qualified candidates’ specific to industry trends
• Partner with hiring managers to build overall understanding of position requirements, provide training for best hiring practices, conduct background checks/ references review and set recruitment standards
• Experience building data analytics projects
• Project Management experience
• Excellent written and oral communication
• Proven ability to build collaboration
• Skills in facilitation and presentations
• Strong decision-making skills
• BS/BA or equivalent required

Type

HQ

Contract Type

Open ended Contract

Additional Information

Starting salary mid-70s to mid-80s (commensurate with experience).

Desired Hiring Date

6, August 2018

Working Time %

100,00

How to Apply

To apply, send letter of interest/cover letter and resume to: employment.msfusa@newyork.msf.org,

ATTN: “Project Manager/Systems Technical Recruiter” position.

Submissions without cover letter will not be reviewed. No phone calls please.

Application Deadline: July 13, 2018

Department

The Program Department at MSF-USA consists of several units including advocacy, diplomacy, and research arms of both MSF-USA and the international offices of MSF. Units served by the Program Department include the Humanitarian Representation Team (HRT), Access Campaign, Medical Unit, Epicentre, Medical and Operational Research Unit and eHealth Unit. The administrative support staff of the Program Department is responsible for arranging meetings, providing travel support, and coordinating finances, among other duties.

Purpose

The Travel Assistant (TA) works closely with the Program Department Coordinator and Program Assistant as well as many of the members of the units that the department supports. The TA position is the focal point for securing all travel, accommodation, and travel documentation (visas, permits, etc.). The TA is also responsible for ensuring that all travel and accommodation is booked in accordance with MSF-USA Travel Policy. The TA ensures that all necessary processes are followed and that all relevant information is documented accurately. The TA is well-versed in booking international and domestic travel and understands the complexities of securing travel documentation. In addition, the TA has problem-solving and conflict resolution skills to help identify, communicate, and resolve issues. 

Essential Functions & Responsibilities

Travel & Accommodation Management (60%)

• Arranges both domestic and international travel and lodging in adherence with MSF-USA Travel Policy, working accurately to ensure that requests are made in a time-sensitive manner
• Maintains an up-to-date record keeping system of all travel requests, change requests, and associated costs, providing updates and improvements to record-keeping processes as necessary
• Processes all travel and accommodation change requests in accordance with the MSF-USA Travel Policy, and escalates issues to relevant supervisors as necessary
• Researches the necessary vaccinations for destination countries and coordinates vaccination appointments as necessary
• Coordinates the application, payment, and procurement of necessary travel visas, permits, and other documents as needed
• Participates in office-wide travel committee and shares updates with Program Department and supported units as relevant.
• Maintains an accurate listing of MSF-approved accommodations and local travel vendors in MSF project countries, regularly interfacing with Field Human Resources and Desk staff to ensure up-to-date and accurate listings
• Proactively communicates with the staff members of supported units to confirm staff travel and make relevant updates to the Program Department calendar.

Financial Management (20%)

• Provides support with processing invoices and other administrative tasks relating to financial tracking.
• Reconciles all travel and accommodation credit card charges for the Program Department

General Management (20%)

• Provides administrative support as needed under the supervision of the Program Department Coordinator in coordination with the Program Assistant, such as maintaining both travel and absence calendars, booking phone lines, conference rooms, etc. for Program Department meetings and conference calls.
• Assists Program Department Intern with the selection and curation of content for the monthly Program Department Newsletter
• Covers for Program Assistant during absences, and trains Program Assistant on all relevant travel duties, to ensure constant coverage
• Other duties as assigned

Qualifications, Working Conditions, Travel, and Environment

The duties of the job require regular office work with regular attendance 5 days/week for a minimum of 35 hours.  Must be available to work before 9:00 am, after 5:00 pm or on weekends, as required.

The Travel Assistant may be asked to travel throughout New York City occasionally. Interstate and international travel is not required in this position.

Qualifications

Required

• Minimum 2 years relevant administrative work experience, or equivalent combination of training and experience coordinating travel arrangements.
• Strong administrative/clerical skills
• Attention to detail and problem-solving skills
• Ability to prioritize ongoing vs. immediate needs 
• Flexibility and ability to exercise good judgment and discretion
• Proven time management and exceptional organizational skills
• Ability to work both with a team and independently to handle a large volume of work
• Strong interpersonal, written and oral communication skills
• Proficiency in Microsoft Suite (Word, Excel, etc.)
• Fluent written and spoken English

Preferred

• Genuine interest in humanitarian work and international current events
• Commitment to MSF’s humanitarian principles
• Experience in bookkeeping and accountancy
• Experience in database management and data entry
• Fluent written and spoken French

Type of Position

Headquarters

Pay Class

Full Time Non-Exempt

Contract Type

Open-ended

Additional Information

Starting salary high 40s to low 50s (commensurate with experience)

Desired Hiring Date

July 16, 2018

Working Time %

100,00

How to Apply

To apply, assemble a packet including a cover letter, resumé, and the names and contact information for three references. Send these items in one file as a PDF.  Name the file with your last name followed by your first name. Send the application to: employment.msfusa@newyork.msf.org,  ATTN: Travel Assistant Search.

All applications and supporting materials must be received by Thursday, June 21, 2018 at 11:59 PM. Applications or materials received after this date will not be considered. Only shortlisted candidates will be contacted.

Applications for this position will be reviewed on a rolling basis prior to the final deadline. The targeted start date for this position is Monday, July 16, 2018.

If applicant is not based in New York, please indicate in cover letter ability to relocate. Note that no relocation assistance can be provided. No calls please. Equal Opportunity Employer. For more information please visit our website: www.doctorswithoutborders.org

MSF Access Campaign

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.

Created in 1999, the Access Campaign (AC) is an MSF advocacy entity guided by MSF’s charter, and dedicated to serve MSF’s social mission. Deeply rooted in MSF’s medical operations, the AC works to tackle barriers to people’s access to medical care, ensuring that quality products such as medicines, vaccines and diagnostics are available, affordable and adapted to people in MSF projects and beyond, now and for the future. The AC is hosted by MSF International, the legal entity that binds MSF’s 21 sections, 24 associations and other offices together. Based in Geneva, MSF International provides coordination, information and support to the MSF movement, and implements international projects and initiatives as requested.

Department

The Access Campaign (AC) is an international MSF project launched in 1999. It aims to improve access and stimulate development of medical tools (drugs, diagnostics, vaccines) that could have a major impact on morbidity and mortality in contexts where MSF works. 

The priorities of the Access Campaign are guided by the medical challenges faced by MSF’s operations. The aim is to improve medical practice in resource-limited settings by accessing existing and new tools that can change the organisation’s medical practice. During the current strategic planning period the work of the Access Campaign covers vaccines, tuberculosis, HIV, neglected tropical diseases, viral hepatitis, as well as broader ‘transversal issues’ on medical innovation, intellectual property and access to medical products.

PLACE IN THE ORGANIZATION

Vaccines are a priority area for MSF and the AC. Much of the focus in recent years has been MSF’s role in epidemic response, improving routine immunization, access to new vaccines, and adaptability of vaccines to the contexts in which MSF works. The AC supports MSF operations and people beyond MSF operations through advocacy and policy work around improving access to vaccination. Learning from the experience of MSF’s work to reach people with vaccination, the Access Campaign engages with global institutions that focus on vaccine access and affordability, vaccine product adaptation and policies that influence how vaccines are accessed and delivered. Much of this work coincides with the objectives of the Global Vaccine Action Plan (GVAP), the vaccination community’s global architecture for improving vaccination coverage worldwide.

The Vaccines Policy Advisor works as part of a multidisciplinary AC team comprising clinicians, pharmacists, policy and advocacy and communications specialists to respond to MSF operations’ needs and work towards policy change to improve access to vaccination. The Vaccines Policy Advisor manages the vaccines dossier and is responsible for developing the annual Plan of Action and ensuring its implementation. Outside of the AC team, s/he works closely with key individuals within MSF International, MSF headquarters and operations, Epicentre (an MSF research centre) and external experts. The Vaccines Policy Advisor reports to the Access Campaign Medical Coordinator.

OBJECTIVES OF THE POSITION
1.    Supports the development and management of the Access Campaign (AC) Vaccines Dossier

• Develops the annual Vaccines Dossier Plan of Action (PoA) in coordination with relevant AC team members and helps to set annual strategic priorities.
• Manages the implementation of the Vaccines Dossier PoA.
• Regularly updates the AC Management Team (MT) on progress towards the Vaccines Dossier PoA objectives/indicators/activities.
• Shares updates from the Vaccines Dossier with the AC on weekly team calls and reports to the AC MT on specific Vaccines Dossier work, as requested.
• Convenes the Vaccines Team on biweekly check-ins on dossier progress.
• Supports members of the Vaccines Team in their assigned projects/activities for the Vaccines Dossier.
• Works with the AC Communications Team on projects and activities in the Vaccines Dossier that require communications support.
• Maintains strong connections with MSF's vaccine experts, select field programmes, and epidemiologists/researchers focusing on vaccines.  

2.    Represents AC Vaccine Dossier priorities globally

• Attends external meetings and consultations on behalf of MSF AC as related to the Plan of Action and delivers presentations, as required.
• Inputs into development of global frameworks and policies on behalf of MSF AC and in alignment with AC vaccines priorities.
• Represents MSF AC in ongoing inter-agency working groups, as required.
• Identifies opportunities to influence international policies and strategies aligned with the Plan of Action, such as those of global health institutions, eg Gavi, WHO, UNICEF, BMGF, PATH, etc.
• Designs advocacy strategies to advance Vaccines Dossier priorities and leads on or supports their implementation
• Works to influence relevant global vaccination actors’ policies according to the PoA, such as Gavi, BMGF, WHO, etc.
• Increases vaccine price transparency through continued involvement in WHO V3P price database, annual GVAP Price Report Working Group, and work with relevant actors such as UNICEF Supply Division, PAHO and Gavi.
• Engages with vaccine manufacturers on their pricing and access strategies, and works with MSF entities (MSF Supply and MSF European Supply Centres) to support timely and affordable vaccine access for MSF operations.
• Works with relevant AC colleagues on development of Vaccine Intellectual Property (IP) scope of work and implementation.
• Supports the assigned lead in the development of vaccine affordability and access materials such as the PCV Price Negotiation Toolkit (updating), The Right Shot 3rd edition, case studies of MSF experiences and other planned publications.

REQUIREMENTS

The ideal candidate will possess the following skills and experience:

• Demonstrated experience working in policy and advocacy with a proven track record of success
• Knowledge of resource-limited settings and the humanitarian field, and familiarity with MSF’s mission and field work
• General understanding of the scope of humanitarian work and international current events
• Knowledge of vaccination community and international institutions working on immunization/vaccination (especially WHO, UNICEF, Gavi, BMGF, civil society organizations, and key donors)
• Understanding of challenges faced by NGOs and Ministries of Health to increase coverage of routine and new vaccines
• Strong analytical and management skills, writing, and communication skills
• Ability to effectively and diplomatically communicate with a range of actors
• Keen attention to detail with ability to track multiple projects at one time
• Ability to work independently and handle a large volume of work
• Excellent communication and team working skills
• Fluent written and spoken English, French a plus
• Willingness to speak at public events when required on behalf of MSF
• Willingness to travel in Europe and to field countries (especially in Africa)

Working conditions and travel environment

• Travel of up to 35%

Candidates must already have the right to work in the USA o/and Europe

APPLY HERE

-Only short-listed candidates will be contacted-