Doctors Without Borders/Médecins Sans Frontières (MSF) has exciting opportunities in our New York office for individuals who are passionate and dedicated to our mission of providing emergency medical aid to people affected by conflict, epidemics, disasters, or exclusion from health care.
To apply for a position, please email your resume and cover letter to email@example.com.
Development Officer, Corporate Relations
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that provides impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s common mission.
Our dynamic Development Department is responsible for raising over $370 million annually in funds to meet the financial needs of our organization which allows MSF to carry out its mission effectively and efficiently.
You will join a dynamic team that is responsible for raising and managing a portfolio of 900+ corporate donors valued at over $23 million. You will manage your own portfolio of corporate donors representing multiple fundraising channels such as corporate philanthropy, employee and matching gifts, incentivized giving, and Cause Related Marketing. Daily functions will include: regular communication with and stewardship of corporate contacts, developing proposals and reports, managing quarterly cultivation processes and other communications from the corporate relations team, answering incoming inquiries, and collaborating with development peers in overlapping areas of interest. You will report to the Director of Corporate Relations and be part of the mighty MSF-USA development team
- Manage all aspects of cultivation and stewardship of a select portfolio of corporate donors;
- Lead communications for the corporate relations team targeted to corporate donors and internal stakeholders including for web, emails, renewal and topic specific mailings, meetings and events;
- Manage select strategic projects and initiatives related to industry research and/or business objectives;
- Develop grant proposals and reports for corporate and employee support;
- Manage Cause Related Marketing partnerships that are aligned with MSF values and principles;
- Collaborate on the implementation of team procedures related to incoming inquiries, donor tracking, cultivation and stewardship follow-ups and overall quality control;
- Track relationship activities in development database;
- Participate in various donor engagement activities and workplace giving events;
- Engage in networking opportunities to garner introductions to new prospects;
- Collaborate on development of content and materials with members of Foundations team and other MSF departments;
- Initiate and participate in donor meetings which may include, when appropriate, Executive Director, other development team members, MSF aid workers, and key staff;
- Collaborate with other departments on areas of overlap such as events, employee matching gift campaigns, donor advised funds, as appropriate;
- Build knowledge of MSF and international news and regularly attend organizational meetings and internal programs from the field;
- Participate in development of annual plans and strategies to meet MSF priority funding needs aligned with organizational objectives and policies.
- Three years successful fundraising experience, preferably with US corporations, or foundations and/or major donors. Including proven track record with all aspects of donor cultivation (research, grant writing, follow-up, and stewardship);
- Bachelor’s degree or international equivalent;
- Excellent oral and written English language communication skills to be able to share complex and controversial information to a variety of recipients;
- Excellent interpersonal, presentation, and negotiation skills;
- Interest and commitment to the work of MSF and knowledge of international affairs and humanitarian issues;
- Ability to handle a large volume of work under pressure and with deadlines while maintaining a sense of humor and keen attention to detail;
- Excellent time management and organizational skills;
- Enthusiastic team player with the ability to work independently;
- Excellent judgment and diplomacy; and
- Strong proficiency in MS Office Suite, including Word, Excel and PowerPoint and database software(s) such as Salesforce or Raiser's Edge.
- Experience reviewing and implementing partnership agreements;
- Project management skills; and
- French skills preferred, Spanish a plus.
Full Time Exempt
Open ended Contract
Starting salary mid 70s to high 70s (commensurate with experience).
Desired Hiring Date
Working Time %
How to Apply
To apply, send a letter of interest/cover letter and resume to firstname.lastname@example.org,
ATTN: “Development Officer, Corporate Relations” position.
Submissions without a cover letter will not be reviewed. No phone calls, please.
Only shortlisted candidates will be contacted.
Application Deadline: January 4, 2019.
MSF-USA Executive Director
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international independent medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural and man-made disasters, and exclusion from health care in more than 70 countries.
MSF medical teams often witness violence, atrocities, and neglect in the course of their work, much of which occurs in places that rarely receive international attention. At times, MSF may speak out publicly in an effort to bring a forgotten crisis into view, alert the public to abuses occurring beyond the headlines, criticize the inadequacies of the aid system, challenge the diversion of humanitarian aid for political interests, or denounce policies that restrict access to medical care or essential medicines.
Under the oversight of the Board of Directors, the Executive Director (“ED”) is responsible for leading MSF-USA in accomplishing its social mission of significantly participating in, and contributing to, the effective provision of medical humanitarian assistance to people affected by armed conflict, epidemics, natural or man-made disasters, or exclusion from health care.
Essential Functions and Responsibilities
Leadership and management of the US office: The ED is responsible for ensuring the effective, efficient, and ethical management of MSF-USA. This includes financial and human resources, as well as developing and upholding the credibility and reputation of MSF’s medical humanitarian work and the name/logo in the United States. The ED leads and manages an organization with approximately 200 full-time staff, with an annual budget of more than $375 million. As the head of the New York office, the ED is responsible for fostering and maintaining a dynamic, collegial, and respectful work environment.
The ED heads the Executive Department, composed of the Director of Internal Operations, the Director of Internal Control and Risk, the Board-Executive Liaison Officer, and Executive Assistant. The ED also directly supervises the Directors of six departments, Programs; Medical; Operations; Communications; Development; and Field Human Resources. The Director of Internal Operations supervises departments of Domestic Human Resources; Finance & Administration; Internal Control & Risk; Systems: Office Services; and eHealth.
The directors of Internal Operations; Programs; Medical; Operations; Communications; Field Human Resources, Domestic Human Resources; and Fundraising make up the Management Team (MT), of which the ED is the chair.
Organizational Leadership: The ED promotes a culture of high performance and professional development that values refining employee skill sets, learning and ensuring timely and appropriate training for MSF-USA staff.
The ED establishes and monitors staff performance and development goals of her/his direct reports and oversees the performance evaluation framework of the broader office. S/he assigns accountabilities, sets objectives, establishes priorities, conducts annual performance appraisals, and administers salary adjustments.
Diversity, Equity, and Inclusion: S/he is a champion of promoting and is responsible for ensuring an inclusive workplace that values the diversity of its staff and volunteers through equitable engagement, management, and development at all levels. The ED will work with the Diversity, Equity and Inclusion (DEI) Council to ensure progress is assured and that dialogue at the highest executive level is open and supportive of DEI initiatives and programs.
Risk Management: The ED, in close collaboration with her/his team responds to, identifies and monitors business risks and ensures that mitigation measures are discussed and incorporated in the respective departments’ annual plans. The ED provides guidance to the Board and Executive Liaison Officer on sensitive trademark infringement cases, when necessary.
Operational Partnership: the ED leads MSF-USA’s participation in the ‘operational partnership’ with MSF-France, Japan and Australia which includes shared responsibility and oversight for the development of strategic plans, implementation and critical review of joint operational projects; the provision of medical and other support to operations; the mobilization and management of appropriate human and financial resources.
Fundraising: the ED oversees and has significant/direct involvement in fundraising with a wide spectrum of donors (major donors, foundation and corporate donors, and other individual donors) and support MSF USA’s emphasis on unrestricted giving and increasing funding to support MSF’s operational capacity and independence.
Public Representation, Communication and Advocacy: the ED oversees and plays an active role in the definition and implementation of public communication and advocacy actions in the United States, to support operations and raise public awareness and understanding of medical humanitarian issues. The ED regularly serves as a spokesperson for MSF to the US media, and represents MSF to the US government, policy makers, academic institutions and other NGOs in the United States. The ED represents MSF’s work to donors, through mailings and other means of communications, as well as in-person. The ED is also actively engaged with other international humanitarian agencies in the US and participates and helps shaping high-level humanitarian policies and strategies.
International Engagement: The ED leads MSF-USA’s participation in the ongoing development of an efficient, effective, interdependent and accountable MSF international movement. The importance of MSF-USA’s role within the international movement dictates that the ED spends considerable time and effort on issues related to MSF’s success as a broader coordinated and mutually accountable international movement.
The ED is a member of the Executive Directors’ Committee, (Full ExCom) a platform on which s/he interacts with other EDs from other MSF sections. On this body, s/he participates in the definition of policies and strategies to uphold and advance MSF’s social mission; makes joint decisions on strategic issues; takes on delegated responsibilities on behalf of MSF-USA; and ensures the implementation of International Board directives. S/he can also serve on ad hoc assignments to other MSF international working groups, special projects, or platforms. The ED also promotes the participation of MSF-USA on relevant international platforms and ensures that the US section’s perspectives, capabilities and insights are offered to the movement.
The ED is accountable to and reports regularly to MSF-USA’s Board of Directors. S/he works closely with the MSF-USA President and other Officers of the US Board and its’ committees. The ED presents multi-year strategic orientations and their periodic review to the Board for approval. S/he also works with the chairs of the Board of Advisors and appropriate staff to identify prospective members.
Humanitarian expertise, passion: A minimum of eight years of directly relevant work experience at a high-level within a humanitarian organization. Passionate belief in and commitment to humanitarianism and MSF’s unique and critical positioning and principles within the sector and society at large.
Leadership: Proven strategic and crisis management experience with a track record in leadership and demonstrated management/team development skills and ability to make time sensitive decisions in unstable and volatile humanitarian contexts. Demonstrated capacity to develop programs, establish priorities and allocate resources among those priorities, delegate authority to achieve multiple operating and strategic goals and achieve results. Ability to critically analyze humanitarian issues with a broad vision and critical sense of the future of humanitarian organizations.
Management style: Ability to foster a creative, professional, collegial, inclusive management culture, to empower managers and staff members to fulfill their potential and to encourage staff to challenge assumptions, and to prioritize teamwork where appropriate. Strong interpersonal skills including the ability to respond effectively to sensitive inquiries/complaints.
Communication skills: Excellent written and oral communication skills in highly varied situations. Ability to write and make speeches and articles that establish the messages and correct tone for the organization, internally and externally. Ability to effectively analyze, synthesize, and present complex or controversial information in a clear and convincing manner. Presence, experience, and maturity to meet with key contacts within and outside the humanitarian community: NGO leaders, high level government officials, key media figures, researchers, activists, individual donors, senior corporate executives, and directors of major foundations.
Multicultural experience: Experience with and demonstrated ability to manage a multicultural staff and foster a diverse, equitable, and inclusive work environment.
Board relations: serve as the link between the MSF-USA Board of Directors and the Management Team and MSF-USA staff. The ED is responsible for reflecting and communicating the recommendations of the MT and the views of the office to the Board.
Financial, budget, and analytical skills: Experience with fiscal and budget management in an organization of comparable size and complexity. Proven successful experience involving planning, analyzing, and negotiating along with financial skills and the business acumen necessary to support, expand and improve the performance of the organization.
Education: Master's Degree in health administration, public health, international affairs, business administration, public administration or related area, or equivalent combination of education and experience.
Travel and work environment: Ability to travel extensively within the United States, to Europe, and serve in the field for several weeks at a time, often on short notice. Ability to sustain high energy over the long term and to work independently in a rapidly changing, high-pressure environment under tight deadlines.
- Experience with board relations and development with an emphasis on recruitment, training, organization and motivation.
- Proficiency in French and other foreign languages is a plus.
- Prior experience of working with a US 501(c) 3 non-profit organization is a plus.
Please submit cover letter, resume and three professional references by COB Jan 21, 2019 to David Epstein, MSF-USA Director of Domestic Human Resources to email@example.com (Please indicate “Executive Director” in subject line). No agencies please. EOE
Rollout Manager – Canada Symphony Program
Title: Roll Out Manager
Location: MSF Hub – New York or Toronto
Duration: Fixed term - 4 months - Full time contract
Starting date: ASAP
Deadline for applications: 06th January 2019
- MSF INTERNATIONAL
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity that binds MSF’s 21 sections, 24 associations and other offices together (the Movement). Based in Geneva, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. MSF International also provides administrative support to the MSF Access Campaign.
- POSITION BACKGROUND
MSF embarked on a global HRIS project of design, development and integration of HR systems and processes across more than 30 MSF recruitment offices. This project is called Symphony.
In the preliminary phase of the project, a feasibility study was carried out, functional and technical requirements defined and a HRIS solution identified. The project has entered the implementation phase aiming at realizing the solution with SAP HCM / E Recruitment and deploying it in its MSF.
- PLACE IN THE ORGANISATION
Inside the MSF International Office, you will be a member of the Symphony Program Team and you will report directly to the Symphony Deputy Program Manager. You will actively interact with all MSF HR and IT actors in Canada.
The objective of the position is to serve as local roll out project manager and expert resource to coordinate a team mainly based in NY in order to complete the successful deployment of the HRIS solution in Canada respecting deadlines and budget.
- KEY AREAS OF RESPONSABILITIES:
- Starting from the plan currently in place and according to the rollout methodology developed by the program, review all the tasks to ensure the restart and the completion of the rollout in the smoothest and most effective way.
- Coordinate the project team assigning clear tasks and ensuring regular follow up of their completion according to the plan
- Follow the local roll out governance and local team and coordinate/lead the local steering committee.
- Identify in advance potential risks jeopardizing the successful completion of each phase of the project; address them promptly to the Program Management and define mitigation actions, ensuring regular follow up to guarantee a delivery as smooth as possible
- Support in the harmonization of the local HR process including HR data governance
- Manage overall the local communication and change management plan with stakeholders and end users.
- Be the main liaison point for software integrator on all phases of rollout.
- Ensure full visibility of project progresses to the Program Management team with regular status updates
Qualifications and work experience
- Expertise with IT project management approaches, tools and phases of the project Life-cycle essential.
- Ability to establish and maintain effective relationships and partnerships with key stakeholders at different levels of the organization; showed leadership in professional setting essential
- Demonstrated ability to read, interpret and apply policies and procedures and set priorities and meet deadlines under pressure essential.
- Excellent communication (written and oral) interpersonal and diplomatic skills.
- Experience and knowledge of change management principles and methodologies
- Experience with Microsoft Suite (Visio, Excel, Word, Power Point, Project) is essential
- Fluency in English, written and spoken, French would be an advantage
- Experience in Human resources management would be an asset
- Knowledge and experience in MSF is an asset
- Genuine interest in, understanding of and commitment to the humanitarian principles, social mission, operations, and challenges of MSF
- Ability to establish and maintain effective relationships and partnerships with key stakeholders at different levels of the organization; showed leadership in professional setting
- Able to work independently, always ensuring full visibility to the Program Management about project evolution
- Problem solving and root cause identification skills
- Strong team player with the ability and interpersonal skills to work in a cross-cultural environment
- Energetic, positive and open approach
- Service and result oriented
- Willingness to travel (50%) to meet MSF internal client needs
Only shortlisted candidates will be contacted
MSF is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals with disabilities are equally encouraged to apply
Non-Communicable Diseases Referent
The Medical Unit New York (MUNY) functions under the Operational Center Paris (MSF-OCP). MSF-OCP currently operates activities in over 30 countries. The MUNY is comprised of a ten-person team who provides technical support for: Tropical Medicine, Antibiotic Resistance, Medical Editing and Writing and a special project (Fever Diagnostic Program).
The overall purpose of the medical department is to achieve MSF’s social mission by its leadership, expertise and advocacy through:
- The co-creation of medico-operational strategies and priorities
- Pertinent, context-adapted medical support
- Leading/oversight of/support for continuing improvement of quality of care and respect for medical ethics
- Conducting operational research and new medical approaches
- Internal and external advocacy based on field needs, our experience and the results of our research
- The development of links between MSF and the medical world
Despite the high burden of Long Term Conditions (LTCs) including Non-Communicable Diseases (NCDs) in populations that MSF serves (especially in the Middle East and Asia but also increasingly in low income countries impacted by the “epidemiological transition”) MSF-OCP has had very limited resources to support the field in addressing NCDs/LTCs.
In the MSF OCP 2017-2019 Strategic Plan LTCs is identified as one of the health issues requiring new approaches, including new operational strategies and specialist capacity and networks for MSF-OCP for specific LTCs. In 2018, a project to analyze operational and medical needs and develop a more strategic approach has been completed. Now, with the aim to provide greater quality and continuity of care for patients, MSF-OCP is looking for a referent to work in developing further this area with a focus on NCDs.
Based in New York and under the hierarchical responsibility of the MSF-OCP Medical Direction, the NCDs Referent contributes to the definition of NCDs/LTCs medical policies, OCP’s medico-operational strategies relevant to NCDs/LTCs’ and their implementation and coordinates the technical support to the field.
Participate in the definition of medico-operational policies:
- Participate in the definition of medico-operational policies by contributing their specialist expertise and supporting their implementation.
- Develop medop strategies according to the medico-operational objectives and ensure their implementation.
- Identify priority projects according to these strategies, aligned with the MSF-OCP strategic plan, and participate in the definition of the department's action plan.
Provide advice and support to cells and missions:
- In conjunction with cell teams, actively participate in the development and monitoring of projects in NCDs.
- Support the field and headquarters’ managers in decision-making related to their specialist domain and ensure good practice, taking into account specific context constraints.
- Define and monitor the application of guidelines, protocols and tools.
- Ensure that tools and procedures to guarantee quality of care are available to teams.
- Ensure the cell medical staff and medical coordinators are aware and have access to the policies, procedures and tools of the department for further dissemination.
- Be responsible for alerting the operational managers and the medical directorate in case of non-application of procedures, strategies or protocols.
- Provide (de-) briefings to headquarters and field personnel related to her/his specialty.
Be responsible for monitoring and analyzing project activities in NCDs:
- Participate in defining the indicators needed for monitoring and reporting on medical activities.
- Analyze the data concerning her/his specialty for all missions and regularly share the results of this analysis with the coordination teams and medical managers.
- Prepare the annual report of activities for her/his specialty.
- Technically supervise the activity in her/his area of competence, in all projects.
Maintaining and overview of NCDs:
- Monitor R & D and technical developments in NCDs in order to develop innovative practices and standards.
- Write protocols and guidelines for NCDs and participate in the development and revision of international guidelines.
- Develop and propose new tools according to developing medical standards: medicines, materials, strategies, techniques, procedures, protocols, guidelines (including budget data).
- Develop a coordinate internal and external network of medical and research NCDs-actors, humanitarian actors and others in NCDs.
Be the contact person in her/his field of activity within and outside of the MSF movement:
- Share technical advances, methods and background material with other MSF operational section counterparts.
- Represent MSF-OCP in NCDs in and outside the movement at the request of the medical direction.
- Propose, develop and monitor operational research projects in NCDs, at the field level, in collaboration with the cells, Epicentre and other research partners.
Contribute to transversal development:
- Share information and knowledge, develop the ability to work with other referents, services, departments and satellites of MSF as part of improved collaboration across the medical department. Especially with referents for other LTCs (such as HIV, TB, etc.)
- Participate in the definition of training content.
- Participate as a facilitator for MSF OCP and international medical trainings.
At least three years of significant professional field experience with a medical organization, MSF experience preferred. HQ experience is an asset.
Recent clinical practice in internal medicine or relevant clinical work in NCDs an advantage
Experience in a coordination or management position and/or project management.
Experience in implementing strategies, research projects and training programs is an asset.
French and English fluent required (written and oral).
Proficiency in the technical skills of NCDs/LTCs domain.
A Master in Public Health or International Health or Epidemiology is an asset.
Ability to work with other specialists and as a team.
Organizational skills, initiative and good communication skills.
Ability to convince, and to anticipate and plan.
Skills in scientific analysis and reporting.
Availability for field visits.
• Example of previous positions (P-1): Medical Coordinator, Medical Focal Point, Project Coordinator, Medical Referent, Nursing Referent, ...
• Examples of professional development (P + 1): Medical Cell Manager, Clinical Leader Referent, Deputy Medical Director, Medical Director.
Full Time Exempt
Open ended Contract
Starting salary high 90s to low 100s (commensurate with experience).
Desired Hiring Date
1, February 2019
Working Time %
How to Apply
To apply, send letter of interest/cover letter and resume to: firstname.lastname@example.org,
ATTN: “Non-Communicable Diseases Referent”” position.
Submissions without cover letter will not be reviewed.
Only shortlisted candidates will be contacted. No phone calls please.
Application Deadline: January 6th, 2019