The MSF hospital in the Bentiu PoC is the only hospital for the population of the camp. It provides 24-hour emergency room care, intensive care for malnourished children, medical treatment in pediatric and adult wards, and surgical and maternity services.
If your gift was a one-time donation, you’ll receive an official printed acknowledgement/tax receipt in the mail roughly 3-4 weeks from the date of your gift.
If you donated online, you’ll receive both an email confirmation and an official printed acknowledgement/tax receipt.
If you’re a member of our Field Partner program, giving monthly via direct withdrawals from your credit card or bank account, you’ll automatically receive a tax receipt for your total annual contributions at the end of each fiscal year (typically during the last week of January/first week of February).
If you made a contribution of stock, your gift came to us without your contact information. To make sure we can thank you and document your donation, please send an email with your name, address, and the details of your stock gift to firstname.lastname@example.org.
When will the recipient of my tribute gift receive notification?
It can take up to four weeks for your recipient to receive notification by mail. If it has been longer than four weeks, please send an email to email@example.com.
What is your Employer Identification Number (EIN)?
Our Federal Identification Number, also known as Employer Identification Number (EIN), is 13-3433452.
How do I update my monthly Field Partner monthly giving financial information?
If your monthly gift is charged to a credit or debit card, call us toll-free at 1.888.392.0392 and we can quickly update your information. We’re available 8 am to 9 pm, 7 days a week.
For your security, if your monthly gift is withdrawn from your checking account, we need a voided check from your new account and a signed note authorizing this change. You can fax these to 212.679.7016, attention of “Donor Services,” or by mail to:
Doctors Without Borders USA
PO Box 5030
Hagerstown, MD 21741-5030
Can I limit the amount of mail I receive?
Absolutely. We understand that some people would prefer limited mailings—whether it be quarterly, once a year, or none at all. Just let us know what your preference is by sending an email including your name and address to firstname.lastname@example.org.
Please note that due to our mail production schedule which is planned many weeks in advance, it may take up to 6-8 weeks for your request to take effect.
Will you share my contact information with any other organizations?
We do not sell or rent our mailing list to other organizations that solicit donations or sell any products. However, in order to enhance our solicitation strategies and reduce our fundraising costs, Doctors Without Borders exchanges portions of our mailing list with select non-profit organizations. If you prefer not to have your personal information disclosed in this manner, please contact our Donor Services Department at email@example.com call us at 212.763.5779 or write to us by postal mail sent to Doctors Without Borders, Attn: Donor Services, 40 Rector St., 16th Floor, New York, NY 10006.
Someone online claiming to work for Doctors Without Borders has asked me for money. Can you verify that they really work for you?
Please understand that, for the security of Doctors Without Borders field staff, it is our policy not to verify employment. However, due to recent fraudulent activity on social networking/dating websites (e.g. Facebook, eHarmony) involving people posing as Doctors Without Borders aid workers, we strongly advise against responding to requests for financial assistance.
Doctors Without Borders pays for all travel, room and board for all of our expatriate staff abroad and would never solicit funds through our aid workers for complicated surgeries or other medical procedures. We also do not send 'payroll' or stipend checks in US dollars to our aid workers overseas. If you have any additional questions, please contact us.
Is Doctors Without Borders a 501(c)(3) nonprofit organization? Is my donation tax-deductible?
Yes. Doctors Without Borders USA, Inc. is recognized as tax-exempt under section 501(c)(3) of the Internal Revenue Code. 100 percent of your donation is tax-deductible.
Our Federal Tax ID number or Employer Identification Number (EIN) is 13-3433452. If you’d like to learn more, visit our Financial Information page.
How much money does Doctors Without Borders raise? Where does it come from?
In 2015, Doctors Without Borders USA revenue was roughly $335 million—all of this was raised through private contributors, such as individuals, foundations, and corporations. Private support is essential to our ability to maintain our independence and neutrality. This support is also what makes it possible for us to respond at a moment's notice to the most urgent emergencies—often in regions where few other organizations are willing or able to go.
In the interests of maintaining our independence and neutrality, Doctors Without Borders has not received or solicited funding from the US government since 2002. Internationally, we limit government funding to less than 20 percent of total funds raised. We strive to keep this figure as low as possible.
We also have a corporate gift acceptance policy to protect our independence, neutrality, and impartiality. Because of potential conflicts with our medical humanitarian work, we do not accept contributions from corporations or industries whose core activities may be in direct conflict with—or jeopardize—the goals of our medical humanitarian work, or in any way limit Doctors Without Borders' ability to provide humanitarian assistance.
These businesses include those that derive income from the production or sale of the following:
Pharmaceuticals (medicines, medical equipment, diagnostic and biotechnical materials, and research)
What percentage of my donation goes to program activities?
Doctors Without Borders strives to operate efficiently and to minimize fundraising and administrative costs. We’re proud of the way we spend donor funds: Between 1995 and 2014, Doctors Without Borders USA allocated more than 85 percent of its expenditures to its program activities. Maintaining this standard is a high priority. In 2017, more than 89 percent of our spending was directed toward our program services.
Doctors Without Borders USA also meets the standards of watchdog agencies, and has consistently been awarded an "A" rating from the American Institute of Philanthropy.
We don’t accept in-kind gifts like medical equipment, drugs, food, or other materials for our operations. Here’s why: A huge part of what makes Doctors Without Borders so effective at saving lives is our ability to respond rapidly.
After decades of experience, we’ve developed specialized, pre-packaged kits that are ready to go at a moment’s notice. These tried-and-true materials can get into the hands of our teams much more efficiently than if we had to manage screening, sorting, and packing different types of supplies.
For information on suitable charities that accept gifts in-kind, we recommend visiting guidestar.org.
Doctors Without Borders also has offices countries around the world, so you may be able to donate in your local currency. Find an office near you.
Can I hold a fundraiser for Doctors Without Borders?
Yes! Fundraising events are a great way to raise awareness and support for our medical work. For more resources and information on how to organize a fundraiser for Doctors Without Borders, visit our fundraise for us page or read our FAQ on fundraising for us.
Can I give a donation in honor or memory of someone?
Yes. You can give a tribute donation in memory of someone, or to commemorate a holiday, birthday, wedding, or other special occasion. Once you make your request, a letter or email confirmation will be sent to your chosen gift recipient. Please note that it can take up to four weeks for a tribute notification letter to arrive. If you’re looking for a quicker notification of your gift, sending a contribution via e-card is your best bet.
Yes. In fact, gifts of stock are one of the most advantageous ways to donate to Doctors Without Borders. You can give appreciated stocks to Doctors Without Borders simply by transferring them into our account. The total value of the stock upon transfer is tax-deductible, and you don’t have to pay any capital gains taxes on the appreciation.
Does Doctors Without Borders have a Major Giving program?
Doctors Without Borders’ Major Gifts program considers anyone giving a total of $5,000 or more within one calendar year to be a major donor. To learn more about the benefits of this program, please visit our major giving page.
Does Doctors Without Borders offer planned giving?
Doctors Without Borders has a wide range of planned gift options for you to choose from, including bequests, charitable gift annuities, charitable trusts, and retirement assets. Making a planned gift to Doctors Without Borders helps ensure our ability to respond to the challenges we will face in the future.
How do I join Doctors Without Borders’ Field Partner monthly giving program?
As a Field Partner, you provide ongoing support to our teams in the field with a monthly gift. This sustaining gift is automatically transferred from a credit card or bank account, and can be adjusted or suspended at any time. No matter the amount, you can be confident that your sustaining support will have a serious impact: Knowing we can count on receiving your gift every month makes it easier for us to always be prepared for whatever emergency or crisis we need to respond to next.
You can register to become a Field Partner monthly donor online, by mail, or by phone. For more information, please visit our Field Partners page.
Will Doctors Without Borders accept a matching gift from my company?
If you or one of your family members works for an organization with a matching gift program, you can double or even triple the impact of your donation.
Because each company has a different set of instructions for matching an employee gift, please see your company's human resources department if you still have questions about their matching gift policy.
Please note that Doctors Without Borders has a corporate gift acceptance policy and is unable to accept donations from some companies. For additional information, please read our corporate gift acceptance policy.
What is the Multiyear Initiative and how can I join?
The Multiyear Initiative encourages supporters to make significant long-term commitments to Doctors Without Borders. To join this initiative, donors are asked to pledge a minimum of $5,000 per year for a three-to-five-year period.
By making a multiyear commitment, donors help provide a predictable revenue stream that better serves our ability to respond rapidly to emergencies.
Can I earmark my donation for a certain area/project?
While it is possible to direct your gift toward a specific program or country where we’re working, we ask that you contribute unrestricted funding. Unrestricted support makes it possible to allocate our resources most efficiently to wherever the needs are greatest.
Some disasters and crises make headlines; others don’t. Having unrestricted support from donors like you ensures that we can provide rapid and targeted medical care to the people who need it most—whether or not their needs are in the spotlight.
Doctors Without Borders would not be able to act swiftly when disaster strikes if not for the ongoing general support from our donors.
If you’d still like to restrict your donation, let us know by sending an email to firstname.lastname@example.org after your transaction is complete. In your email, please tell us to which country or program you would like the funds directed. Please include your name, full address, the amount of your donation, and your donation confirmation number.
We rely on our network of supporters to tell the stories of the people we help.