MSF-USA Reporting Hotline Phone Numbers
This hotline is run by Convercent
>>Go back to MSF-USA Reporting Hotline page
The MSF-USA Reporting Hotline is run by Convercent, a company that provides a secure platform to support ethics and compliance mechanisms. The hotline platform is designed to facilitate the reporting of violations of MSF policies, both domestic and international.
Before submitting a report, please review the Frequently Asked Questions section here.
To submit a report or check on the status of a report, click the link below or use the telephone number provided:
DOCTORSWITHOUTBORDERS.ORG/REPORT-ABUSE
1.800.461.9330
If you are dialing internationally, see the list of telephone numbers below. If the country you are calling from is not listed, use the main number above for a collect call/reverse charge call. Operator assistance may be required and local charges may apply.
|
Country |
Carrier |
Toll-Free Number |
Translated Greeting |
|
Algeria |
All Carriers |
213.98.2402369 |
French |
|
Angola (Luanda) |
All Carriers |
244.226.434.276 |
Portuguese, English |
|
Argentina |
Telefonica |
00.800.1777.9999 |
Spanish |
|
Argentina |
All Carriers |
0800.333.0095 |
Spanish |
|
Armenia (Yerevan) |
All Carriers |
374.60.462654 |
Armenian |
|
Australia |
Telstra |
0011.800.1777.9999 |
English |
|
Australia |
All Carriers |
1.800.763.983 |
English |
|
Austria |
All Carriers |
0800.281119 |
German, English |
|
Bahrain |
All Carriers |
800.06.488 |
Arabic, English |
|
Belgium |
Comgen Brussels |
00.800.1777.9999 |
Dutch, French |
|
Belgium |
All Carriers |
0800.260.39 |
Dutch, French |
|
Belize |
All Carriers |
1.800.017.6274 |
English |
|
Benin (Parakou) |
All Carriers |
229.61012482 |
French, English |
|
Botswana |
All Carriers |
00269.800.3002.116 |
English |
|
Brazil |
Embretel |
0021.800.1777.9999 |
Portuguese |
|
Brazil |
All Carriers |
0.800.892.2299 |
Portuguese |
|
Brazil (Rio de Janeiro) |
All Carriers |
55.2120181111 |
Portuguese |
|
Burkina Faso |
All Carriers |
226.25300026 |
French, Mossi |
|
Canada |
All Carriers |
1.800.235.6302 |
French, English |
|
Chile |
CTC Mundo and Entel |
1230.020.3559 |
Spanish |
|
China |
Telcom and Unicom |
00.800.1777.9999 |
Mandarin |
|
China |
All Carriers |
400.120.3062 |
Mandarin |
|
Colombia |
Colombia ETB |
844.397.3235 |
Spanish |
|
Colombia (Bogota) |
All Carriers |
57.13816523 |
Spanish |
|
Costa Rica |
All Carriers |
506.4000.3876 |
Spanish |
|
Cyprus |
All Carriers |
8009.4544 |
Greek, Turkish, English |
|
Czech Republic |
All Carriers |
800.701.383 |
Czech |
|
Democratic Republic of Congo |
All Carriers |
242.64000036 |
English |
|
Denmark |
All Carriers |
8082.0058 |
Danish |
|
Denmark |
Telecom Denmark |
00.800.1777.9999 |
Danish |
|
Dominican Republic |
All Carriers |
1.829.200.1123 |
Spanish |
|
Ecuador (Quito) |
All Carriers |
593.2.4004719 |
Spanish, English |
|
Egypt |
All Carriers |
0800.000.0413 |
Arabic |
|
El Salvador (San Salvador) |
All Carriers |
503.21133417 |
Spanish, English |
|
Estonia |
All Carriers |
800.0100.431 |
Estonian, Russian, English |
|
Finland |
Sonera |
990.800.1777.9999 |
Finnish |
|
Finland |
All Carriers |
0800.07.635 |
Finnish |
|
France |
All Carriers |
0805.080339 |
French |
|
France (includes Andora, Corsica, Monaco) |
France Telecom |
00.800.1777.9999 |
French |
|
Georgia |
All Carriers |
995.706.777493 |
Georgian |
|
Germany |
Deutsche Bundespost Telekom |
00.800.1777.9999 |
German |
|
Germany |
All Carriers |
0800.181.2396 |
German |
|
Ghana |
All Carriers |
233.24.2426201 |
English, Akan |
|
Greece |
OTE |
00800.1809.202.5606 |
Greek |
|
Guatemala (Guatemala City) |
All Carriers |
502.23784832 |
Spanish |
|
Honduras |
All Carriers |
800.2791.9500 |
Spanish, English |
|
Hong Kong |
CW |
001.800.1777.9999 |
Mandarin, Cantonese, English |
|
Hong Kong |
All Carriers |
800.906.069 |
Mandarin, Cantonese, English |
|
Hungary |
Hungarian Telecommunications |
00.800.1777.9999 |
Hungarian |
|
Hungary |
All Carriers |
36.212111440 |
Hungarian |
|
India |
VSNL |
000.800.100.3428 |
Hindi |
|
India |
All Carriers |
000.800.100.4175 |
Hindi |
|
Indonesia |
Persero Indosat |
803.015.203.5129 |
Indonesian |
|
Indonesia (Jakarta) |
All Carriers |
62.21.297.589.86 |
Indonesian |
|
Ireland |
Telecom Eireann |
00.800.1777.9999 |
English |
|
Israel |
All Carriers |
1.809.457254 |
Arabic, Hebrew |
|
Israel |
Barak, Bezeq, and Gldn Lns |
00.800.1777.9999 |
Arabic, Hebrew |
|
Italy |
All Carriers |
800.727.406 |
Italian |
|
Italy (includes San Marino, Vatican City) |
Telecom Italia |
00.800.1777.9999 |
Italian |
|
Japan |
All Carriers |
010.800.1777.9999 |
Japanese |
|
Japan |
All Carriers |
0800.170.5621 |
Japanese |
|
Kazakhstan |
All Carriers |
8.800.333.3511 |
Kazakh |
|
Korea, Republic of (South Korea) |
Dacom |
002.800.1777.9999 |
Korean |
|
Korea, Republic of (South Korea) |
All Carriers |
080.808.0574 |
Korean |
|
Kyrgyzstan |
All Carriers |
00.800.13337.289 |
Russian |
|
Latvia |
All Carriers |
8000.4721 |
Latvian, Russian |
|
Lithuania |
All Carriers |
8.800.30451 |
Lithuanian, Russian, English |
|
Luxembourg |
Luxembourg Postes et Telecom |
00.800.1777.9999 |
French |
|
Macau |
CTM |
00.800.1777.9999 |
Portuguese |
|
Macedonia |
All Carriers |
0800.93894 |
Macedonian, Albanian, Turkish |
|
Malawi |
All Carriers |
0800.026.9803 |
English, Chichewa |
|
Malaysia |
All Carriers |
60.1548770383 |
Malaysian |
|
Malaysia |
Malaysia Telecom |
00.800.1777.9999 |
Malaysian |
|
Mali |
All Carriers |
223.449.60005 |
French, Bambara |
|
Malta |
All Carriers |
800.62781 |
Maltese, English, Italian |
|
Mauritius |
All Carriers |
802.049.0005 |
English |
|
Mexico |
Telmex |
001.866.376.0139 |
Spanish, English |
|
Mexico |
All Carriers |
01.800.681.6945 |
Spanish, English |
|
Moldova |
All Carriers |
0.800.61802 |
Romanian, Russian, English |
|
Montenegro |
All Carriers |
080.800.006 |
Montenegrin, English |
|
Morocco (Casablanca) |
All Carriers |
212.5204.85014 |
Arabic, English |
|
Namibia |
Windhoek Local |
264.833300079 |
English |
|
Netherlands |
All Carriers |
0.800.022.0441 |
Dutch |
|
Netherlands |
Telecom Netherlands |
00.800.1777.9999 |
Dutch |
|
New Zealand |
Telecom Corp |
00.800.1777.9999 |
English |
|
New Zealand |
All Carriers |
0800.002341 |
English |
|
Nicaragua |
All Carriers |
001.800.222.5602 |
Spanish |
|
Nigeria |
All Carriers |
070.80601844 |
English |
|
Norway |
All Carriers |
800.24.664 |
Swedish |
|
Norway |
Telenor Nett |
00.800.1777.9999 |
Swedish |
|
Oman |
All Carriers |
800.74295 |
Arabic, English |
|
Panama |
All Carriers |
001.800.204.9188 |
Spanish |
|
Papua New Guinea |
All Carriers |
000861204 |
English |
|
Paraguay |
All Carriers |
009.800.542.0162 |
Spanish |
|
Peru |
All Carriers |
0800.78323 |
Spanish, English |
|
Philippines |
PLDT |
00.800.1777.9999 |
Spanish |
|
Poland |
Polish Telecom |
00.800.111.3819 |
Polish |
|
Poland |
All Carriers |
00.800.141.0213 |
Polish |
|
Portugal |
All Carriers |
800.180.367 |
Portuguese |
|
Portugal |
All Carriers |
00.800.1777.9999 |
Portuguese |
|
Qatar |
All Carriers |
00800.100.801 |
Arabic, English |
|
Romania |
All Carriers |
0.800.360.228 |
Romanian, English |
|
Russia |
All Carriers |
8.800.100.9615 |
Russian |
|
Saudi Arabia |
STC Network phones ONLY |
800.814.0282 |
English- caller can ask agent for Arabic translator if needed |
|
Saudi Arabia |
Etihad Atheeb, Mobiliy and Zain networks, not STC Network |
800.850.0510 |
English- caller can ask agent for Arabic translator if needed |
|
Singapore |
Singapore Telecom |
001.800.1777.9999 |
Mandarin |
|
Singapore |
All Carriers |
800.852.3912 |
Mandarin |
|
Slovakia |
All Carriers |
0.800.002.487 |
Slovak, Czech, English |
|
Slovenia |
All Carriers |
0.804.88853 |
Slovenian, English |
|
South Africa |
Posts & Telecom |
00.800.1777.9999 |
English |
|
South Africa (Johannesburg) |
All Carriers |
27.105004106 |
English |
|
Spain (includes Canary Islands) |
Telefonica |
00.800.1777.9999 |
Spanish |
|
Sri Lanka (inside Colombo) |
All Carriers |
247.2494 |
English |
|
Sri Lanka (outside Colombo) |
All Carriers |
011.247.2494 |
English |
|
Sweden |
Telia Telecom AB |
00.800.1777.9999 |
Swedish |
|
Sweden |
All Carriers |
020.889.823 |
Swedish |
|
Switzerland |
All Carriers |
0800.838.835 |
German |
|
Switzerland (includes Lichtenstein) |
Swisscom |
00.800.1777.9999 |
German |
|
Taiwan |
All Carriers |
00801.14.7064 |
Mandarin |
|
Taiwan |
Chunghura Telecom |
00.800.1777.9999 |
Mandarin |
|
Tajikistan |
All Carriers |
992.427.815395 |
Russian |
|
Tanzania |
All Carriers |
0800.780.005 |
Swahili, English |
|
Thailand |
All Carriers |
1.800.012.657 |
Thai |
|
Thailand |
Comm Authority of Thailand |
001.800.1777.9999 |
Thai |
|
Tunisia |
All Carriers |
216.31399185 |
Arabic, French, English |
|
Turkey |
All Carriers |
00.800.113.0803 |
Turkish |
|
Ukraine |
All Carriers |
0.800.501134 |
Ukrainian |
|
United Arab Emirates |
All Carriers |
8000.3570.3169 |
English, Arabic |
|
United Kingdom (includes England, Scotland, Northern Ireland, Wales) |
All Carriers |
0.808.189.1053 |
English |
|
United Kingdom (includes England, Scotland, Northern Ireland, Wales) |
BT and CW |
00.800.1777.9999 |
English |
|
United States (includes US Virgin Islands, Puerto Rico, Guam) |
All Carriers |
1.800.461.9330 |
English, Spanish |
|
Venezuela |
All Carriers |
0800.102.9423 |
Spanish |
|
Venezuela (Caracas) |
All Carriers |
58.212.720.2174 |
Spanish |
|
Vietnam |
All Carriers |
122.80.390 |
Vietnamese |
|
Zimbabwe |
All Carriers |
263.86.4404.1046 |
English |
|
Note: For countries not listed here, use the following number. Operator assistance may be required and charges may apply. |
All Carriers |
1.720.514.4400 |
English, Spanish, Mandarin, Arabic, Russian, French, Armenian, Bengali, Lao, Uzbek |
